Customer Support Associate

4 weeks ago


San Antonio, United States HY Pinnacle Full time
Job DescriptionJob Description

HY Pinnacle is a leading consulting firm with several years of experience in leadership development, innovative entrepreneurial ventures, and client management. On our team, you’ll be an important part of shaping our customer experience – from setting up new accounts to answering questions and actively listening for opportunities to expand and deliver great services. 

Servicing telecommunications giants with a smile and a handshake is why the customer service division has enjoyed unparalleled growth this year. Campaigns are focused on developing and executing unique, and personable advertising plans designed to create new customer accounts for clients.

Essential Duties and Responsibilities of the Customer Support Associate:

  • Assist in the organizing of in-person appointments or events depending on client needs
  • Provide leadership to others through example and sharing of knowledge/skill
  • Research and analyze competitor marketing and sales materials. 
  • Responsible for top-level customer service, account explanations, client relations, and customer upgrade options
  • Participate in proactive team efforts to achieve departmental and company goals
  • Support the marketing work of other team members

Knowledge, Skills, and Abilities of the Customer Support Associate:

  • Excellent communication, customer service, and problem-solving skills with the persistence to resolve problems completely
  • Ability to multi-task and pay strong attention to details
  • Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
  • Great process management and organization
  • Excellent follow-through
  • Excellent interpersonal skills including written and oral communication
  • Self-motivated and self-directed
 

The Customer Support position is entry-level and full-time. Someone in this role must be comfortable working in person with customers directly, in a team setting, as well as working independently.


#LI-Onsite

Powered by JazzHR

3figU6cuvj



  • San Antonio, United States HYP inc Full time

    Job DescriptionJob DescriptionHY Pinnacle is a leading consulting firm with several years of experience in leadership development, innovative entrepreneurial ventures, and client management. On our team, you’ll be an important part of shaping our customer experience – from setting up new accounts to answering questions and actively listening for...


  • San Antonio, United States HYP inc Full time

    Job DescriptionJob DescriptionHY Pinnacle is a leading consulting firm with several years of experience in leadership development, innovative entrepreneurial ventures, and client management. On our team, you’ll be an important part of shaping our customer experience – from setting up new accounts to answering questions and actively listening for...


  • San Antonio, United States HYP inc Full time

    Job DescriptionJob DescriptionHY Pinnacle is a leading consulting firm with several years of experience in leadership development, innovative entrepreneurial ventures, and client management. On our team, you’ll be an important part of shaping our customer experience – from setting up new accounts to answering questions and actively listening for...


  • San Antonio, United States HYP inc Full time

    Job DescriptionJob DescriptionHY Pinnacle is a leading consulting firm with several years of experience in leadership development, innovative entrepreneurial ventures, and client management. On our team, you’ll be an important part of shaping our customer experience – from setting up new accounts to answering questions and actively listening for...


  • San Diego, United States Babylon Management Full time

    The customer comes first within the hospitality industry and that is no exception at Babylon . Our Customer Support Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Associate, you will be a part of creating and delivering...


  • San Diego, United States Babylon Management Full time

    The customer comes first within the hospitality industry and that is no exception at Babylon. Our Customer Support Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Associate, you will be a part of creating and delivering amazing...


  • San Francisco, United States SUPPORT PARENTSGISP Full time

    Company Overview Casetext has led innovation in legal AI since 2013, applying cutting-edge AI to the law to create solutions that enable attorneys to provide higher-quality representation to more clients, enhance efficiency and accuracy, and gain a competitive advantage. Our leadership and contributions in legal AI have been recognized worldwide, including...


  • San Francisco, United States Lattice Full time

    This is Customer Care at Lattice The Customer Support Associate is a trusted advisor for our customers and internal team members. You will be responsible for supporting our customers by providing a consultative approach to solve complex customer issues, while also building trust and relationships. You also act as a partner to our Customer Success teams,...

  • Support Associate

    2 weeks ago


    San Antonio, Texas, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...

  • Support Associate

    2 weeks ago


    San Antonio, Texas, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...

  • Support Associate

    2 weeks ago


    San Antonio, Texas, United States Chico's FAS, Inc. - Retail Full time

    We are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...

  • Support Associate

    2 weeks ago


    San Antonio, Texas, United States Chico's FAS, Inc. - Retail Full time

    We are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...


  • San Francisco, United States Lattice Incorporated Full time

    **Customer Support Associate** at Lattice San Francisco, CA **About the Role** The Customer Support Associate is a trusted advisor for our customers. You will be responsible for helping customers learn how to use the Lattice platform, answering questions, and solving problems as they arise. We listen closely to our customers about their experience on our...


  • San Francisco, United States Lattice Incorporated Full time

    **Customer Support Associate** at Lattice San Francisco, CA **About the Role** The Customer Support Associate is a trusted advisor for our customers. You will be responsible for helping customers learn how to use the Lattice platform, answering questions, and solving problems as they arise. We listen closely to our customers about their experience on our...

  • Support Associate

    2 weeks ago


    San Antonio, Texas, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Support Associate

    2 weeks ago


    San Antonio, Texas, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...


  • San Francisco, United States Underground Cellar Full time

    **Customer Support Associate** San Francisco, CA, USA / Customer Experience / Full-Time **About Underground Cellar:** Underground Cellar is a Y Combinator and VC-backed startup based in San Francisco that is currently experiencing hyper-growth. Weve gamified wine sales through our addictive e-commerce platform that gives buyers a great value through...


  • San Francisco, United States Underground Cellar Full time

    **Customer Support Associate** San Francisco, CA, USA / Customer Experience / Full-Time **About Underground Cellar:** Underground Cellar is a Y Combinator and VC-backed startup based in San Francisco that is currently experiencing hyper-growth. Weve gamified wine sales through our addictive e-commerce platform that gives buyers a great value through...


  • San Antonio, United States DES Full time

    Join our company, a leading telecommunication-based consulting sales and consulting firm dedicated to empowering popular household brands to maximize profitability and elevate brand exposure through our Customer Service Associate team's innovative revenue strategies. We're in search of a proactive and driven Customer Service Associate to bolster our...


  • San Francisco, United States Empower Finance, Inc. Full time

    **Customer Support Associate (Remote)** San Francisco / Operations / Full-time The Customer Support Associate supports our customers by providing customer-focused assistance, handling customer inquiries on a daily basis, and helping with enhancing customer experience at Empower. You will work within the Customer Support team and collaborate with...