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Office Representative

5 months ago

Santa Clara, United States Jonathan Barron - State Farm Agency Full time
Job DescriptionJob Description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a committed and motivated self starter, who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Hourly pay, commission, bonus, benefits
  • Sick leave, Paid Vacation and Paid Time Off
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Compensation: $16 - $25 per hour, or hgher, depending on insurance experience, plus commission, bonus and benefits

Requirements

  • Property and Casualty License
  • Prior insurance experience preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Ability to work in a team environment
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
  • Ideally, candidate is Bilingual in Spanish


If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.