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Service Manager

4 months ago

Burlington, United States R&H Mechanical, Inc. Full time
Job DescriptionJob Description

Service Manager - HVAC

Are you interested in a rewarding career with a company that is known to provide excellent customer service and top-notch service maintenance and repairs. R&H Mechanical has been a family-owned business since 1976 and is looking for a new Service Manager to lead our ever-expanding service department. Our Techs perform commercial/residential maintenance and service calls in the Skagit, Island and Snohomish counties. The ideal candidate will be detail oriented and driven by success. Must have a great attitude and be flexible with the needs of the business.

Position Summary: To manage the service operations of the company. This includes overseeing the daily dispatching and efficiencies of the service technicians and department. Other duties include customer relations, reviewing all billing and warranty claims, interaction with the other managers in respect to their warranty and installation needs. Responsible for making sure that all service techs are properly trained. The Service Manager is expected to handle all aspects of the service department and to ensure its continued profitability and growth.

Work Hours: Mon- Fri 7:00 a.m. to 4 p.m.

Salary: $100 - $112k per year.

Benefits:

  • Medical, Dental and Vision Insurance (75% Company Paid for Employee)
  • Health savings plan (HSA)
  • Company paid life insurance
  • Paid Time Off (PTO) - 1 week after first year and 2 weeks after second year.
  • Company Vehicle, cell phone and gas card
  • Profit Sharing
  • Employee Referral Program
  • 401K with a generous 4% match
  • Sick Leave - earned at 1 hour per 40 hours worked
  • Summer and Winter Employee Parties
  • Company and Job Stability - We've been in business since 1976

Required Qualifications:

  • Valid driver's license and insurable driving record
  • Pass a drug and background check
  • 3+ years' experience in the HVAC field - both service and install preferred
  • Able to communicate clearly in English both verbally and in writing
  • Management experience in a trade industry. HVAC preferred.
  • Exceptional communication and customer service skills
  • Familiarity will all applicable codes preferred
  • Ability to read business reports and translate information into actionable items
  • Strong leadership and training abilities
  • Proficient in Microsoft Office products

***NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***