Customer Service Specialist

3 weeks ago

Des Plaines, United States Thrive Chicago Co Full time
Job DescriptionJob Description

 

The customer service specialist representative role is an intricate entry level position. On a day to day basis the customer service representative will show/display the products and services that our clients have to offer to the retail consumer base. We negotiate with clients often so good communication is a must. A lot of our clients are in the electronics industry so knowledge and efficiency with smart devices (ipads, tablets, computers) is imperative. Following procedure, compliance and listening skills are pertinent to this position and the success of a sales representative. We don't require the candidate to be experienced in sales. We are seeking a candidate that has proven they have excellent people skills, they are excited to learn and highly motivated. We have a great team culture and very friendly staff so we would want this candidate to contribute towards that. 

Why Join Our Team?

  • You’ll receive in-depth training about the products and services that we work with
  • You’ll have opportunity for career growth and advancement
  • You’ll have the opportunity to work with a competitive, enthusiastic and ever growing company
  • Be part of an awesome team culture, we love to host team meetings and events
  • Weekly incentives and team competitions

Skills

  • Proven sales and or customer service experience
  •  Proven ability to meet or exceed goals 
  • Competency with multiple sales techniques
  • Strong communication, negotiation and interpersonal skills
  • Self motivated and driven
  • Competency with technology (ipads, tablets, smart devices)

Responsibilities

  • Close sales
  • Anticipate customers current and future needs
  • Build rapport with customers and client base
  • Continued education on industry specific advancements (provided by company)
  • Positive company brand representation
  • Work in office as needed

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Mileage reimbursement
  • Paid Training starting day one

Schedule:

  • Monday to Friday shifts available
  • Weekend work available 

Pay types:

  • Competitive hourly pay or weekly guarantee
  • Bonus Pay
  • Commission pay

Experience:

  • Customer Service: 1 year (Required)
  • Sales: 1 year (not required but highly valued)

License/Certification:

  • Driver's License (Required)

Work Location: 

  • Office (partial)
  • Retail Client
  • On the road/travel

 

 

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