Director, Operational Risk Management

2 weeks ago


Indianapolis, United States First Merchants Bank Full time
Job DescriptionJob Description

Lead, implement and provide oversight in support of the lines of business for the company’s Operational Risk Management program and methodologies, with the intention of building a strong risk management culture across the company.

As part of this role, you will:

  1. Define, implement, and maintain the Operational Risk Management program for the bank aligned with industry best practices and regulatory requirements. Continuously assess and enhance the operational risk program to ensure it remains robust and effective.
  2. Identify and assess operational risks associated with the bank’s business activities, products, and services.
  3. Serve as chair of the Operational Risk Committee (ORC) and other committee involvement and leadership.
  4. Provide leadership and support for operational safety/soundness; this includes assessment design to ensure a proactive risk focus and design of operational practices for banking center standards and requirements.
  5. Oversee the Key Indicators (KI) program for the bank ensuring a review of key indicators with the respective owning business units on an annual basis. Ensure proper documentation of key indicators and serve as an effective 2nd line challenge to the business units.
  6. Provide guidance regarding operational risk and loss events and ensure event remediation and corrective action plans to mitigate risks are determined and properly documented and reported.
  7. Manage the new/revised products and services risk assessment for the enterprise as delineated in the program document impacting all relevant projects.
  8. Provide oversight and management of the collection of KI metrics for an Enterprise Risk Management (ERM) dashboard to track and manage key performance indicators and key risk indicators and facilitate quarterly metrics updates.
  9. Provide general supervision and support for the internal fraud team including strategic advancement of fraud prevention and detection techniques.
  10. Guide and lead operational risk discussions for larger high risk projects including integration risks.
  11. Complete required operational risk assessments on areas within scope of responsibility and provide input on reporting of operational risk to the board.

To be successful in this position, we require the following:

  • Bachelor’s degree in business or a related field OR Associate Degree/ Two years of College + Two (2) years of related work/military experience ­OR four (4) years of related work/military experience (plus any additional required experience).
  • Over twelve (12) years of banking operations experience.

To be successful in this position, we would prefer the following:

  • Risk Management Experience.

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us



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