Part-Time Guest Relations Associate

3 months ago

Saint Petersburg, United States Ronald McDonald House Charities of Tampa Bay, Inc. Full time
Job DescriptionJob Description

We are in need of Part-time Guest Relations Associates to help manage operations of the Ronald McDonald House in Tampa Bay. The right candidates will have excellent customer service skills, ensure proper registration and check-out procedures, assist with guest requests, clean common areas, maintain a home-like and supportive environment, and ability to respond to emergencies.

Organization:

At Ronald McDonald House Charities of Tampa Bay, our mission is to create, find and support programs that directly improve the health and well-being of children and their families. We accomplish this through our core values of compassion, hospitality, trustworthiness, kindness, and professionalism.

Ronald McDonald House Charities of Tampa Bay (RMHCTB) has been working to improve the health and well-being of children and their families since 1980. Our primary program, the Ronald McDonald House, provides a place to stay for families that have children receiving medical treatment at Tampa Bay hospitals and outpatient centers. RMHCTB operates 4 Ronald McDonald Houses in Tampa Bay, 3 located in St. Petersburg and 1 located in Tampa.

Overview

Benefits: 401K eligibility after 90 days

Work location: Tampa and St. Pete Locations

Schedule: Varies by location/need - General Schedule: Sunday - Thursday 4pm to 9pm, Floating coverage: Wednesday - Saturday 4pm to 9pm, Floating coverage Sunday - Tuesday 4pm to 9pm

JOB SUMMARY

The Guest Relations Associate position is a part-time position that reports to the House Manager. Associates are responsible for managing the operations of the Ronald McDonald House during designated hours, will have excellent customer service skills, ensure proper registration and check-out procedures, assist with guest requests, clean common areas, maintain a home-like and supportive environment, and ability to respond to emergencies. All functions will be performed while maintaining the safety and security of the house and residents with hospitality, compassion, and professionalism.

Knowledge/ Skills/ Experience:

High School Diploma/GED Required. One-year of customer service or related experience preferred.

Required Knowledge/Experience/Skills Include:

  • Demonstrated ability to problem solve and multitask.
  • Proven knowledge of supplies, equipment and/or service ordering and inventory control.
  • Ability to learn database, print reports, write incident reports, and other reporting tasks.
  • Must be customer service oriented, including strong communication and interpersonal skills.
  • Ability to handle and address sensitive situations with confidentiality, decorum, and protocol.
  • Excellent written and verbal communication skills.
  • Reliable transportation to/from work and to occasionally pick up supplies ordered for House (mileage reimbursement provided for official business-related trips).
  • Must meet healthcare requirements of partner hospital, complete biannual CPR training and annual fire alarm training.

Preferred Knowledge/Skills/Experience

  • Spanish proficiency/Bilingual ability strongly preferred.
  • Understanding and sensitivity apropos to the intersections of ability, class, ethnicity, gender, gender identity, race, religion/spirituality, and sexual orientation.

Mental Demands:

The ability to read and comprehend documents and instruments. Must perform detailed work utilizing reasoning and problem-solving skills and complete multiple concurrent tasks with constant interruptions. Possess excellent oral and written communications skills, interpersonal skills at all levels of the non-profit field, and organizational skills. Must be able to serve as a pro-active resource for guests, staff, and community members.

Physical Demands:

This job involves all the following in various degrees but is not limited to only these physical demands: attendance, standing, sitting, walking, squatting, carrying, lifting, climbing, twisting, reaching, pulling, pushing, cleaning, typing, writing, hearing, seeing, speaking. The ability to push up to 50 pounds and lift up to 40 pounds.

Supervision & Scheduling Demands:

Receives light supervision. part-time schedule; however, may require occasional attendance at special events/functions of the organization.

Equipment:

Some of the equipment used to perform this job include computer, printer, facsimile machine, file cabinets, copier, camera, calculator, telephone, scissors, stapler, hole punch, and writing instruments. Common kitchen and laundry appliances.

Special Notes:

The probationary period is 90 days. A review will be conducted by the direct supervisor at 90 days and 1 year; yearly review thereafter with salary consideration by RMHCTB.

Essential requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

The above job description is not intended to be an all-encompassing list of responsibilities, skills, efforts, or working conditions associated with this position. It is intended to be a guideline reflecting the principal activities. Management reserves the right to change or otherwise modify the functions of this job to meet the needs of the company.

The successful candidate will be required to meet our pre-employment background screening requirements.

  • Guest Relations Associate

    3 months ago

    Saint Petersburg, United States Ronald McDonald House Charities of Tampa Bay, Inc. Full time

    Job DescriptionJob DescriptionWe are in need of a Part-time Guest Relations Associates to help manage operations of the Ronald McDonald House on the weekends. The right candidate will have the ability to respond to emergencies, ensure proper evening and overnight registration and check-out procedures, assist with guest requests, clean common areas, and...

  • Guest Relations Rep

    4 weeks ago

    Saint George, United States Revere Health Full time

    Job DescriptionJob DescriptionSalary: At Revere Health, we value the health of our patients above all else. As the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communication, quality, coordination and innovation. Founded in 1969 in Provo, Utah, Revere Health has grown to include 29 medical...

  • Guest Services Supervisor

    3 months ago

    Saint Petersburg, United States The Hotel Zamora Full time

    Job DescriptionJob DescriptionThe Hotel Zamora is a luxury boutique hotel that boasts Mediterranean-inspired architecture, stunning views of the Intracoastal Waterway, and top-notch amenities. The Hotel Zamora is also home to Castile Restaurant, that serves dishes inspired by the flavors of the world's most exciting coastal seaports, highlighting...

  • Houseperson (Part-Time) - The Hotel Zamora

    5 months ago

    Saint Petersburg, United States The Hotel Zamora Full time

    Job DescriptionJob DescriptionThe Hotel Zamora, a beautiful boutique hotel located in St. Pete Beach, FL, is seeking an experienced Houseperson. With stunning views overlooking the Intercoastal Waterway and Gulf of Mexico, the Hotel Zamora provides a luxurious retreat for its guests. Besides relaxing in the beautifully appointed guest rooms, our guests...

  • Part-time Guest Experience Specialist

    1 month ago

    Saint Paul, United States Greco Properties Full time

    Job DescriptionJob DescriptionGreco Properties is looking for a Part-Time Guest Experience Specialist for a diverse and unique community of guests in Shoreview, MN. The schedule for this role is Saturdays from either 10am-4pm, or 9am-5pm. We are looking for a professional person who is outgoing, vibrant, engaging, hardworking, efficient, and who is very...

  • Associate: Part-Time

    2 months ago

    Saint George, Utah, United States RaceTrac Full time

    Job Description:The Associate provides prompt, efficient, and courteous guest service, follows company policies and procedures, and sells products to individuals in a high volume convenience store outlet. This individual helps to maintain a clean, customer friendly environment inside and outside the store. The role of the Associate can include night,...

  • Guest Services Manager

    2 months ago

    Saint Petersburg, United States The Hotel Zamora Full time

    Job DescriptionJob DescriptionThe Hotel Zamora, a beautiful boutique hotel located in St. Pete Beach, FL, is seeking an experienced Front Office Manager. With stunning views overlooking the Intercoastal Waterway and Gulf of Mexico, the Hotel Zamora provides a luxurious retreat for its guests. Besides relaxing in the beautifully appointed guest rooms, our...

  • Part-Time Guest Suite Caretaker

    2 weeks ago

    Saint Paul, United States Greco Properties Full time

    Job DescriptionJob DescriptionGreco Properties is looking for a Part-Time Guest Guest Suite Caretaker for a diverse and unique community of guests in Shoreview, MN. The schedule for this role varies based on guest suite usage. We are looking for a professional person who is outgoing, vibrant, engaging, hardworking, efficient, and who is very detail oriented...

  • Guest Service Agent

    3 months ago

    Saint Petersburg, United States Hilton St. Petersburg Carillon Park Full time

    OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...

  • Guest Service Agent

    2 months ago

    Saint Petersburg, United States Hilton St. Petersburg Carillon Park Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Relations-FT-St. George

    2 weeks ago

    Saint George, United States Revere Health Full time

    Job DescriptionJob DescriptionSalary: At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes...

  • Sales Associate

    4 months ago

    Saint Petersburg, United States The Spice & Tea Exchange of John's Pass St. Petersburg Full time

    Job DescriptionJob DescriptionAre you a foodie? Do you enjoy food and cooking? Do you appreciate fine teas, gourmet spice blends, sugars and salts? Are you creative in the kitchen? Come work in an environment where it is all about food!Part time, long-term Retail Sales Associates are wanted immediately for The Spice & Tea Exchange, a specialty retail shop...

  • Housekeeping Associate

    3 months ago

    Saint Petersburg, United States Ronald McDonald House Charities of Tampa Bay, Inc. Full time

    Job DescriptionJob DescriptionOur Housekeeping & Customer Service Associates are essential to our day to day operations. They help provide a compassionate, welcoming, and safe living environment for families with children in the hospital. We are seeking a dedicated and professional Housekeeping & Customer Service Associate who wants to make a difference. You...

  • Guest Service Supervisor

    2 months ago

    Saint Petersburg, United States The Moxy St. Petersburg Full time

    Job DescriptionJob DescriptionGuest Services SupervisorWurzak Hotel Group is seeking an experienced and dedicated Guest Service Supervisor to join our opening team at the Moxy St. Petersburg Downtown. With 163 stylish designed chic bedrooms, well-appointed functional spaces, and an intimate urban rooftop designed with adventure in mind, this new boutique...

  • Guest Experience Technician

    3 months ago

    Saint Petersburg, United States Distinctive Beach Rentals Full time

    Job DescriptionJob DescriptionDescription:The Guest Experience Technician at Distinctive Beach Rentals, part of the VTrips family of brands, supports the operations team in the oversight and execution of company standards. This position is responsible for providing guests with safe, clean, and exceptional properties while working side by side with the...

  • Sales Associate

    4 months ago

    Saint Petersburg, United States The Spice & Tea Exchange of John's Pass St. Petersburg Full time

    Job DescriptionJob DescriptionAre you a foodie? Do you enjoy food and cooking? Do you appreciate fine teas, gourmet spice blends, sugars, and salts? Are you creative in the kitchen? Come work in an environment where it is all about food!Full-time, long-term Retail Sales Associates are wanted immediately for The Spice & Tea Exchange, a specialty retail shop...

  • Dry Storage Associate

    2 weeks ago

    Saint Petersburg, United States Suntex Marina Investors, LLC Full time

    Job DescriptionJob DescriptionDUTIES AND RESPONSIBILITIES:1. Spotting Forklift Operators in dry storage2. Assists with placing vessels safely in to dry storage3. Cleaning vessels when removed from dry storage4. Routinely operates, motor and water vehicles and other various mechanized equipment5. Provides marina related duties such as securing boats, fuel,...

  • Front Desk Associate

    3 months ago

    Saint Petersburg, United States The Hotel Zamora Full time

    Job DescriptionJob DescriptionThe Hotel Zamora, a beautiful boutique hotel located in St. Pete Beach, FL, is seeking an experienced Front Desk Associate. With stunning views overlooking the Intercoastal Waterway and Gulf of Mexico, the Hotel Zamora provides a luxurious retreat for its guests. Besides relaxing in the beautifully appointed guest rooms, our...

  • Event Relations Associate

    3 weeks ago

    Saint Paul, United States Disciple Distributions Inc. Full time

    Job DescriptionJob DescriptionWe are seeking an Event Relations Associate to help take our client’s retail marketing and advertising campaigns to the next level. The role will be an integral part of our event marketing and promotions team in order to help raise awareness for assigned brands. Want to make a positive impact on the event marketing industry?...

  • Event Relations Associate

    4 weeks ago

    Saint Paul, United States Disciple Distributions Inc. Full time

    Job DescriptionJob DescriptionWe are seeking an Event Relations Associate to help take our client’s retail marketing and advertising campaigns to the next level. The role will be an integral part of our event marketing and promotions team in order to help raise awareness for assigned brands. Want to make a positive impact on the event marketing industry?...