Manager On Duty at Sky Zone

2 weeks ago


Pittston, United States Sky Zone Full time $11 - $15
Job DescriptionJob Description

Sky Zone Pittston is the ultimate indoor trampoline park, offering an exciting and fun-filled environment for kids, teens, and adults alike. We’re passionate about providing top-notch customer service and unforgettable experiences for our guests. As a key part of our team, you’ll be helping to create memorable moments every day

Benefits

  • We offer many great benefits, including free early access to your pay through Homebase.
  • All employee's job for free
  • Bring a friend to jump on us

Key Responsibilities:

  • Oversee daily operations: Manage the park's day-to-day activities, ensuring a positive experience for all guests.
  • Team leadership: Supervise and support team members, providing guidance, motivation, and feedback to ensure high performance.
  • Customer service: Address guest inquiries, concerns, and feedback in a professional and friendly manner, striving to exceed expectations.
  • Safety management: Ensure all safety protocols and procedures are followed, conducting regular checks and addressing any issues promptly.
  • Event coordination: Assist with the planning and execution of special events, parties, and group bookings.
  • Problem-solving: Handle any operational challenges or emergencies that may arise, making decisions in the best interest of guests and staff.
  • Cash handling: Manage cash registers, reconcile daily transactions, and maintain accurate financial records.
  • Staff scheduling: Assist in creating and managing staff schedules to ensure adequate coverage during peak times.

Qualifications:

  • Experience: Previous experience in a supervisory or management role, preferably in the entertainment, hospitality, or retail industry.
  • Leadership: Strong leadership and team management skills, with the ability to motivate and develop staff.
  • Customer-focused: Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
  • Problem-solving: Ability to think on your feet and make sound decisions quickly in a fast-paced environment.
  • Safety-conscious: Knowledge of safety practices and procedures, with a commitment to maintaining a safe environment for guests and staff.
  • Flexibility: Willingness to work evenings, weekends, and holidays as needed.
  • Education: High school diploma or equivalent; additional education or training in management or hospitality is a plus.

We are looking forward to reading your application.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $11.00 - $15.00/hour.

About Sky Zone Pittston: We’re always working to invent epic new ways to play, gather, and compete. Even though we’re the originators of wall-to-wall aerial action, we never stand still. The only way to understand it is to come to experience it. So rally your crew and let’s go The Home Of The 8 Foot Trampoline Wall


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