Family Entertainment Center Host

2 weeks ago

Bothell, United States Arena Sports Full time
Job DescriptionJob DescriptionJoin our FEC Team
  • Fun and friendly environment
  • Lead memorable activities for families
  • Flexible and consistent hours
  • Competitive wages
  • Tip pool
  • Paid training
  • Paid sick time
  • 401(k) with employer match (upon eligibility)
  • Referral program
  • Opportunity for advancement
  • Fitness-casual dress code
  • Employee discounts
  • $19/month gym membership at Magnuson Athletic Club
Job Summary
Arena Sports Family Entertainment Center (FEC) Hosts are conduits for customer fun. Whether its greeting customers, helping them with the rules and safety protocols of the attractions, or just making sure things are running smoothly our FEC Hosts are on the front lines providing enthusiastic customer service and support so everyone can have a great time.

Company Overview
Arena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers.

  • Mill Creek FEC Attractions: Ropes Course, Climbing Wall, Laser Tag, Bowling Alley, Mini-Golf Course, Arcade, inflatable FunZone
  • Magnuson FEC Attractions: inflatable FunZone
  • Issaquah FEC: inflatable FunZone; Coming soon - Laser Tag, Escape Rooms, Sports Simulator, Arcade
Responsibilities
  • Complete opening and closing safety checklists for your attraction
  • Greet customers
  • Explain safety rules, policies, and how to purchase entry to customers
  • Answer customer questions about the different FEC attractions including rules, policies, and hours of operation
  • Adhere to FEC safety rules
  • Set up, clean up, and maintain the attractions. Tasks may include deep cleaning, testing, and fixing equipment.
  • Ensure customers are following rules and policies
  • Performs other related duties as assigned by the Supervisor or Manager
Qualifications
  • FEC Hosts are team players who are enthusiastic, friendly, reliable, detail-oriented, and willing to go the extra mile for all customers.
  • Previous customer service experience is preferred but not required.
  • Must be able to communicate clearly.
  • Must be able to work weekends.

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