Lead Wheelchair Attendant
2 weeks ago
Pacific Aviation is a leading airport-handling provider dedicated to providing exceptional service
for some of the world’s finest airlines. By developing and growing our people, we know that our
team members are the reason for our 25-year plus success record. We currently support three
west coast major airports (LAX, SFO, & SEA) and have recently acquired Superior Aircraft
Services, expanding our excellent services to the East Coast.
At Pacific Aviation we don’t just accept differences — we celebrate them and believe that a
diverse team is a strong team. We thrive on our varied backgrounds and perspectives for the
benefit of our employees, our services, and our community. All candidates for hire, promotion
and performance are evaluated on the basis of merit alone.
Pacific Aviation is looking for a bright, ambitious, and motivated professional to join our team as
a Lead Wheelchair Attendant to help lead our team of ground staff through thoughtful and constructive
leadership. If you love delighting customers in the travel industry and have a passion for
front-line leadership, apply today
SUMMARY
As a Lead Wheelchair Attendant for Pacific Aviation you will be in charge of a team of customer service agents.
You will be responsible for ensuring the team is providing exceptional customer service,
reporting and verifying flight actions, and ensuring all operational and safety procedures are
followed. This position reports directly to the Account Managers.
WHAT YOU WILL DO:
● Acting as a backup supervisor when one is not present.
● Verify staff presence and manage schedules.
● Oversee the integration of all methods necessary for flight handling
● Act as the commercial representative for the Airlines accounts
● Manage the efficient and on-time set up of staff with all required equipment
● Ensure the surveillance of check-in equipment
● Prepare and assist in team briefings and debriefings
● Ensure a smooth flight turnaround, from flight opening to flight departure
● Verify all flight actions
● Actively deliver on expected Quality Department objectives
● Follow operations procedures, applicable guidelines during and after the flight for which
they are responsible
● Inform the Account Manager of any error relative to flight handling
● Work with Account Manager to Inform Airlines of any errors that may prevent a
high-quality flight turnaround
● Effectively apply the special circumstances and airline procedures, whilst taking into
account final operating handover instructions and service notes.
● Report flight data on the support sheets and necessary documentation for Pacific
Aviation and for the Airline
● Be the guarantor during sessions where safety and security rules are enforced
● Monitor and ensure the professional appearance of agents as well as the proper
maintenance and storage of equipment
● Assist in flight briefings and debriefings of staff each day
● Tactfully and effectively resolve any team conflicts or exceptions to work standards
● Enforce and oversee compliance with our Safety policy and provide all the necessary
tools to respective frontline staff enabling continuous improvement of our Safety
performance and our corporate Safety culture
● Lead in fact-finding investigations arising from incidents/accidents in the workplace
and/or operations concerning employee health and safety and/or general aviation Safety
Requirements
WHAT YOU BRING:
● 6 months in Passenger and customer service experience
● Expert knowledge of company methods, general procedures and airline policies
● Adaptability to the constraints of the operation and to customers
● Efficiently and effectively satisfy customer demands
● Show reflection of actions to be taken when faced with an unexpected event
Benefits
$20 / hour
Paid Training
Collaborative Leadership Team
-
Lead Wheelchair Attendant
Found in: Appcast Linkedin GBL C2 - 1 day ago
Boston, United States Pacific Aviation Full timePacific Aviation is a leading airport-handling provider dedicated to providing exceptional servicefor some of the world's finest airlines. By developing and growing our people, we know that ourteam members are the reason for our 25-year plus success record. We currently support threewest coast major airports (LAX, SFO, & SEA) and have recently acquired...
-
Lead Wheelchair Attendant
Found in: Resume Library US A2 - 1 week ago
Boston, Massachusetts, United States Pacific Aviation Full timePacific Aviation is a leading airport-handling provider dedicated to providing exceptional service for some of the world’s finest airlines. By developing and growing our people, we know that our team members are the reason for our 25-year plus success record. We currently support three west coast major airports (LAX, SFO, & SEA) and have recently...
-
Program Training Lead
2 days ago
Boston, United States CareerBuilder Full timeJob Title: Program Training Lead Project Duration: 12 Months (With Possible Renewal) Worksite Address: Boston, MA 02108-Hybrid The Training Lead is responsible for overseeing the tasks of a team of Trainers and leading all aspects of the end-to-end training program including needs assessment, instructional design and development, scheduling and logistics,...
-
Program Training Lead
1 week ago
Boston, United States Acro Full timeJob Title: Program Training Lead Project Duration: 12 Months (With Possible Renewal) Worksite Address: Boston, MA 02108-Hybrid The Training Lead is responsible for overseeing the tasks of a team of Trainers and leading all aspects of the end-to-end training program including needs assessment, instructional design and development, scheduling and logistics,...
-
Membership Service Lead
7 days ago
Boston, United States The Salvation Army Eastern Territory Full timeOverview: Membership Service Lead responsibilities include selling and/or verifying memberships through POS system, providing information, and answering questions about available programs. This position assumes a leadership role for the Customer Service Associate role and takes on certain responsibilities in the absence of the Sales Manager. The Salvation...
-
Transporter - Per Diem
7 days ago
Boston, United States Boston Medical Center Full timePOSITION SUMMARY: Under the direction of the PFM/Transport Supervisor or the Director of Transport Services, performs a variety of duties on both the Menino and East Newton Campus, including transporting patient, medical equipment, and specimens to and from areas within the hospital as assigned. In addition, this position is responsible to assist in the...
-
Boston, United States Westinghouse Electric Company, LLC Full timeWe are searching for a Marketing and Communications Project Management Lead for a 1 yr. contract assignment. Responsible for driving the Supplier Diversity and Inclusion corporate strategy by managing marketing, communication, events, and supplier relations deliverables throughout the project timeline. This position ensures timely completion and adherence to...
-
Patient Transporter- Full-time Evenings
23 hours ago
Boston, United States Partners Healthcare System Full timeSchedule: 40 hours/week. Sunday, Monday, Thursday, Friday, & Saturday 3:00 pm - 11:30 pm. Rotating holidays are required. * The transporter is required to transport patients, specimens, equipment and supplies, and linen distribution throughout the hospital as needed. * Collect biohazard waste, sharps containers, and soiled linen throughout the hospital. *...
-
Grade 5 Lead Teacher
2 weeks ago
Boston, United States Codman Academy Charter Public School Full timeJob DescriptionJob DescriptionJob Title: Lead TeacherSupervisor:Principal or designeeStart Date: August 2024 - June 2025 Duration: 11 monthsHours: Monday through Friday; LMS 8:00am-4:45pm, Upper School 8:30am-5:00pm Description: The Lead Teacher is responsible for planning, organizing and implementing an appropriate instructional program in a learning...
-
Lead Respiratory Therapist
Found in: Lensa US P 2 C2 - 7 days ago
Boston, United States Boston Medical Center Full time$5,000 Sign On Bonus Position: Lead Respiratory Therapist (RRT)-ECMO SpecialistDepartment: Respiratory TherapySchedule: Full Time, Three 12-hour shifts/weekPOSITION SUMMARY:The primary purpose of the Lead Therapist position is to provide oversight, daily shift organization, and accountability as well as to act as a resource as it pertains to all areas of the...
-
Boston, United States Westinghouse Electric Company, LLC Full timeWe are searching for a Marketing and Communications Project Management Lead for a 1 yr. contract assignment. Responsible for driving the Supplier Diversity and Inclusion corporate strategy by managing marketing, communication, events, and supplier relations deliverables throughout the project timeline. This position ensures timely completion and adherence to...
-
Travel Support Lead
Found in: Jooble US O C2 - 2 days ago
Boston, MA, United States Ramboll Full timeMust have large EPC projects or off-shore safety requirements experience To succeed in this role, you must have demonstrated experience leading and promoting a strong safety culture for an Engineering, Procurement, and Construction (EPC) company where projects routinely exceed $250M in value. Are you our new Health & Safety Region Lead? Click the...
-
Lead Respiratory Therapist
Found in: Lensa US P 2 C2 - 2 weeks ago
Boston, United States Boston Medical Center Full time$5,000 Sign On Bonus Position: Lead Respiratory Therapist (RRT)-ECMO Specialist Department: Respiratory Therapy Schedule: Full Time, Three 12-hour shifts/week POSITION SUMMARY: The primary purpose of the Lead Therapist position is to provide oversight, daily shift organization, and accountability as well as to act as a resource as it pertains to all areas of...
-
Lead Respiratory Therapist
Found in: Lensa US P 2 C2 - 6 days ago
Boston, United States CareerBuilder Full time$5,000 Sign On Bonus Position: Lead Respiratory Therapist (RRT)-ECMO Specialist Department: Respiratory Therapy Schedule: Full Time, Three 12-hour shifts/week POSITION SUMMARY: The primary purpose of the Lead Therapist position is to provide oversight, daily shift organization, and accountability as well as to act as a resource as it pertains to all areas of...
-
Marketing and Communications Project Management Lead
Found in: Jooble US O C2 - 2 days ago
Boston, MA, United States Westinghouse Electric Company, LLC Full timeWe are searching for a Marketing and Communications Project Management Lead for a 1 yr. contract assignment. Responsible for driving the Supplier Diversity and Inclusion corporate strategy by managing marketing, communication, events, and supplier relations deliverables throughout the project timeline. This position ensures timely completion and adherence...
-
ATTENDING PHYSICIAN
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Boston, MA 02298, USA, United States Partners Healthcare System Full timeThe Mass Eye and Ear Department of Otolaryngology - Head and Neck Surgery is seeking a highly-trained clinician with a strong interest in leading the Division of Facial Plastic and Reconstructive Surgery. Mass Eye and Ear is a subspecialty acute care hospital, a regional referral center for the entirety of New England and, a member of the Mass General...
-
Boston, United States SERVPRO - Supreme Restoration Full timeJob Description Job DescriptionSERVPRO of East Boston, MA, restoration and reconstruction services following fires, floods and other disasters. We exist to help home and business owners when no one else can. We make disaster like it never even happened, and were looking for sales and marketing representatives to support that mission.Job Description:Your job...
-
Americorps Coach with Up2Us Sports
7 days ago
Boston, United States Up2Us Sports Full timeJob DescriptionJob DescriptionSalary: Youth Enrichment Services (YES) is a nonprofit that provides Boston youth with new outdoorexperiences, confidence-building activities, and leadership programs. YES offers youth year-roundinvolvement that promotes physical & mental activity and guidance toward positive development.Position OverviewYES is hiring two...
-
Americorps Coach with Up2Us Sports
1 week ago
Boston, United States Up2Us Sports Full timeJob DescriptionJob DescriptionSalary: Youth Enrichment Services (YES) is a nonprofit that provides Boston youth with new outdoorexperiences, confidence-building activities, and leadership programs. YES offers youth year-roundinvolvement that promotes physical & mental activity and guidance toward positive development.Position OverviewYES is hiring two...
-
Clinical Director
5 days ago
Boston, United States ADDP Full timeSchedule: Mon-Fri (With rotating on-call schedule on the weekends) Salary: TBD Responsibilities: Bay Cove Human Services, Inc. a leading Massachusetts human services organization, seeks a Clinical Director to join us in our mission to provide high-quality services to adults who face the life-long challenges of mental illness, aging and drug and alcohol...