Training Coordinator
3 weeks ago
Headquartered in Orlando, Florida, Aspire Technologies, Inc., is a privately held software company with over 30 years of experience in developing a sales force automation product, QuoteWerks, that integrates with leading contact management and accounting applications, including ACT, Autotask, ConnectWise Manage, GoldMine, HubSpot, Kaseya BMS, Maximizer, MS Dynamics CRM, Outlook, salesforce.com, SugarCRM, QuickBooks, Sage 50, ZohoCRM, and more
We have over 35,000 active users of our software, so this career opportunity is a dream for tech-savvy people who love to work with others.
We are looking for a training coordinator for our solution, QuoteWerks. This person is more than that, however. We need an individual that has insight on the meaning and uses of various capabilities of QuoteWerks, and what they mean as a solution to our customers to best know how to reach prospects and customers. With this insight they will present the information in a more practical business needs perspective rather than just talking about a feature.
This role will create (and update) documentation, write email copy, create customer-facing videos, conduct webinars, and eventually become the internal SME for QuoteWerks based on the knowledge attained through the course of normal activities.
Experience working for a software company is a requirement for this position.
Key responsibilities include:
- Creating and updating customer-facing documentation with changes based on new software updates
- Conduct customer facing webinars
- Create engaging videos documenting software functionality and solutions
- Work with Technical and Marketing Teams to find out what our customers know and more importantly - don't know
- Become internal SME for QuoteWerks
Skills and Knowledge
- Very personable as position will be interacting with a wide range of customers
- Ability to follow instructions and work well with customers
- Knowledge of using a computer and software
- Knowledge of training techniques
- Time management and prioritization skills
- Ability to organize and be efficient
- Can Develop and Execute Plans
- Likes to write content
- Technically Minded
- Responsible
Only local candidates need apply. This is a full-time career opportunity in our Orlando, Florida offices. Telecommuting is not an option. This is not a short-term job or a remote position. Typically, people stay with us for five years or more.
Additionally, we work in a highly organic and dynamic environment collaborating with our co-workers in-person. Telecommuting is not an option.
We offer:
- Exciting solutions to sell that solve real business problems
- Respected brand integrations with leading contact management (CRM)software
- A secure company and a team environment where we all support your success
- Proven systems and processes balanced with resources to achieve results
- Compensation and benefits that reward your individual and team contribution
- A team environment where your strengths are valued and developed
- A place where your contributions are valued and you are encouraged
General Position Requirements:
- 2-3 years of professional office experience (technology experience a plus)
- 2-3 years B2B experience
- Comfortable speaking with people in person, on webinar, and on the phone
- Proficient in email communication
- Professional disposition
- College degree not required, but preferred
If you believe you are a match, please visit our website to learn more about us www.QuoteWerks.com. We are hiring immediately.
ASPIRE TECHNOLOGIES, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. YOUR RESUME AND INFORMATION WILL BE KEPT COMPLETELY CONFIDENTIAL. CANDIDATES MUST SUCCESSFULLY PASS A COMPLETE BACKGROUND CHECK PRIOR TO HIRE AND MUST HAVE A VALID DRIVERS LICENSE.
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