Customer Care Relationship Specialist

2 weeks ago

Simpsonville, United States Essential Cabinetry Group Full time
Job DescriptionJob DescriptionDescription:

The Customer Care Relationship Representative is responsible for developing and maintaining strong relationships with our Dealer Partners. This is accomplished through the C.A.R.E. Values and by: connecting with key business stakeholders, rapid and creative problem solving, developing and implementing proactive initiatives to increase Dealer Partner sales, acting as the liaison between our field reps and the factory, and monitoring/leveraging available sales reports and order metrics.

Requirements:

  • Be the primary point of contact for dealers in a specific territory.
  • Be committed to building long lasting, pro-active, problem solving, empathetic relationships with these dealers.
  • Proactively identifies, maintains and expands relationships with accounts' decision makers by developing a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
  • Be the backup contact for dealers located in other teammates territories.
  • Develop proficiencies in the organization's tools for order entry, order delivery, product specification, data collection, data review, and or communication. (i.e. INSIGHT, KISNER, Order Express, Quote Tool, 20-20 or other design tools at a basic level, FreshDesk, RingCentral).
  • Facilitate weekly ongoing phone calls to key dealer base. Those phone calls will consist of existing order information, order delay information, promotions and product enhancement information, and other value added communication throughout the year.
  • Work as a liaison between the customer and internal teams.
  • Monitor and analyze customer's product sales.
  • Support Order Entry and needed.
  • Execute other activities as assigned by the Customer Care Manager or Director of Customer Experience.

Qualifications

  • Bachelor's Degree preferred but not required.
  • 3-5 years of proven account management or other relevant experience preferred.
  • Bright, encouraging and positive leadership attitude
  • Experience in delivering client-focused solutions based on customer needs
  • Detail Oriented & Organized
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Natural relationship builder with integrity, reliability and maturity
  • Excellent time and project management skills. You're always looking to improve inefficient processes

  • Resident Care Associate

    2 weeks ago

    Simpsonville, United States Phoenix Senior Living Full time

    Job DescriptionJob DescriptionDescription:The Pearl at Five Forks is hiring Resident Care Associates to join their team!Shift Details:Mon-Fri 12-hour shifts; Every other weekend required.The Resident Care Associate reports directly to the Family Experience Director, Pearl Director or the Assistant Family Experience Director.PURPOSEResident Care Associate |...

  • Carpenter - Home Professional

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Simpsonville, United States Lowe's Full time

    Mr. Handyman is hiring experienced home improvement professionals who want to work independently with customers to complete their projects, while still working as part of a high performing team.At Mr. Handyman you'll focus your time and energy on your current customer. The office staff manages the marketing, answers all calls, qualifies leads, books jobs,...

  • Home Professional Carpenter

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Simpsonville, United States Lowe's Full time

    Mr. Handyman is hiring experienced home improvement professionals who want to work independently with customers to complete their projects, while still working as part of a high performing team.At Mr. Handyman you'll focus your time and energy on your current customer. The office staff manages the marketing, answers all calls, qualifies leads, books jobs,...

  • Staff Pharmacist

    2 weeks ago

    simpsonville, United States Kroger Full time

    Education Level: Bachelor's Required Required Certifications/Licenses: Pharmacy Board License Position Type: Staff Pharmacist, Full-Time  Location: Jeffersonville, IN Come for a job – Stay for a CAREER!  Do you have a passion for helping people?  Kroger Health would love for you to join our team of caring professionals.  We take pride in our...

  • IIoT Product Management Co-Op- Fall 2024

    6 days ago

    Simpsonville, United States RBC Bearings Full time

    Daily Tasks: •Learn about Dodge IIoT technologies •Learn about industrial applications and how our products can better serve industries and society •Provide technical support and training for IIoT products and applications utilizing cutting-edge customer service tools •Build new and strengthen existing relationships with customers through multiple...

  • Practice Manager

    1 week ago

    Simpsonville, United States Pelham Links Family and Cosmetic Dentistry Full time

    About the Practice: At Pelham Links - Simpsonville, our goal is to provide the highest degree of dental care and service excellence in a family-friendly Christian environment. We are utilizing state-of-the-art techniques, modern technology in beautiful facilities to ensure our community’s needs are met with compassion and integrity. Our kind-hearted,...

  • Produce Clerk

    Found in: Lensa US P 2 C2 - 2 days ago

    Simpsonville, United States Ingles Markets Full time

    Location: Simpsonville - Store 41: 621 Fairview Rd. Simpsonville SC 29681 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to provide exceptional customer service while maintaining a high level of productivity, and complying with all safety and sanitation procedures; related experience is a plus. A Day...

  • Life Insurance Sales Agent

    6 days ago

    Simpsonville, United States Barnes Agency Full time

    Job DescriptionJob DescriptionJob Title: Life Insurance Sales AgentCompany Overview: Join our dynamic and rapidly growing team at the Barnes Family Agency, a leading provider of comprehensive life insurance solutions. We are committed to safeguarding our clients' financial futures and providing them with peace of mind through personalized life insurance...

  • Life Insurance Sales Agent

    7 days ago

    Simpsonville, United States Barnes Agency Full time

    Job DescriptionJob DescriptionJob Title: Life Insurance Sales AgentCompany Overview: Join our dynamic and rapidly growing team at the Barnes Family Agency, a leading provider of comprehensive life insurance solutions. We are committed to safeguarding our clients' financial futures and providing them with peace of mind through personalized life insurance...

  • Sales Representative

    6 days ago

    Simpsonville, United States Rockbox Fitness Full time

    Job DescriptionJob DescriptionWe are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions....

  • Sales Associate

    6 days ago

    Simpsonville, United States Rockbox Fitness Full time

    Job DescriptionJob DescriptionWe are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions....

  • Infant Teacher

    6 days ago

    Simpsonville, United States Primrose School of Simpsonville at Five Forks Full time

    Job DescriptionJob DescriptionBuild a brighter future for all children.Teaching is more than a job. Its an opportunity to foster curiosity, creativity and compassion in childrenall while helping them develop a lifelong love of learning.As an Infant Teacher at Primrose School of Simpsonville at Five Forks, youll help care for little ones who range in age from...

  • Patient Access Specialist

    Found in: Talent US C2 - 5 days ago

    Simpsonville, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference.Job SummaryReceives and interviews patients to collect and verify pertinent demographic and financial data. Verifies insurance and initiates pre-authorization process when required. Collects required payments or makes necessary financial arrangements. Performs all assigned duties in a courteous and...

  • RSVP Volunteer Coordinator

    6 days ago

    Simpsonville, United States Senior Action Full time

    The RSVP Volunteer Coordinator leads the design and implementation of the Retired Senior Volunteer Program (RSVP), a federally funded program from AmeriCorps Seniors working closely with the State and Federal Association for program improvement and reporting. The RSVP program seeks to plan and implement programs that engage adults over 55 in meaningful...

  • General Dentist

    Found in: Resume Library US A2 - 6 days ago

    Simpsonville, South Carolina, United States Pelham Links Family and Cosmetic Dentistry Full time

    About the Practice: At Pelham Links- Simpsonville, our goal is to provide the highest degree of dental care and service excellence in a family-friendly Christian environment. We are utilizing state-of-the-art techniques, modern technology in beautiful facilities to ensure our community’s needs are met with compassion and integrity. Our kind-hearted,...

  • 3PL Site Manager

    3 days ago

    Simpsonville, United States Sunland Logistics Solutions Full time

    Job Description Job Description About Sunland: Since Sunland was founded in 1982, the most consistent answer to the question “What makes Sunland a great place to work?” continues to be, “The people & the culture.” Sunland has grown from a local to a national third-party logistics company, the Leadership Team has been very intentional about caring for...

  • Engineering Aide 3

    1 week ago

    Simpsonville, United States PDS Defense, Inc. Full time

    PDS Defense, Incis seeking an Engineering Aide 3 in Simpsonville, SC.The Engineering Technician is responsible for supporting engineering activities in developing and improving processes related to cable harness and integrated assembliesThe Engineering Technician will work with teams inside and outside the engineering group to ensure a product is defined and...

  • 3PL Site Manager

    6 days ago

    Simpsonville, United States CareerBuilder Full time

    Job Description Job Description About Sunland: Since Sunland was founded in 1982, the most consistent answer to the question What makes Sunland a great place to work? continues to be, The people & the culture. Sunland has grown from a local to a national third-party logistics company, the Leadership Team has been very intentional about caring for and...

  • 3PL Site Manager

    6 days ago

    Simpsonville, United States Sunland Logistics Solutions, Inc. Full time

    Job DescriptionJob DescriptionAbout Sunland: Since Sunland was founded in 1982, the most consistent answer to the question “What makes Sunland a great place to work?” continues to be, “The people & the culture.” Sunland has grown from a local to a national third-party logistics company, the Leadership Team has been very intentional about caring for...

  • Supervisor Office Operations

    Found in: Jooble US O C2 - 2 weeks ago

    Simpsonville, SC, United States SPECTRUM Full time

    Accountable for meeting and exceeding established sales goals for residential customers. This position reports to the Residential Inbound Sales Manager. The Supervisor is responsible for coaching and development of a team of Inbound Sales Reps in a fast-paced, quota-driven sales environment that is highly transactional and customer focused.   Professional...