Patient Care Advocate

1 week ago

Florence, United States HopeHealth Inc Full time
Job DescriptionJob Description

Overview of Position: Under administrative supervision of the Clinical Projects Manager, the Patient Care Advocate will be responsible for coordination of care between clients, medical providers and the infectious disease specialist. The role of the patient care advocate is to bridge the gap between the provider and the client that facilitates the medical and psychosocial care of the client.

Qualifications: A four-year degree in a related field is required; equivalence 4+ years related experience; equivalence acceptance to be determined by supervisor. The patient care advocate must have a general HIV and medical knowledge. The patient care advocate should have the ability to work with clients and physicians from a variety of backgrounds and lifestyles while maintaining non-judgmental attitude. The patient care advocate must be a team player and be able to multi-task. Possess excellent customer service skills. The patient care advocate must be able to make sound judgment based on the criteria outlined in the program.

Knowledge/Skills: Ability to utilize computer software equipment and maintain basic excel spreadsheets, logs, and records for data collection purposes. Ability to work as part of a team and with the health care providers in a clinical setting. Honesty and Genuine compassion for the individuals living with healthcare disparities. Ability and willingness to accept direction from supervisor. Good written and verbal communication skills. Ability to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently without direct supervision. Knowledge of adult learning principles, management leadership principles, and community resources. Knowledge of data bases i.e. Excel spreadsheets, EMR, etc.

Essential Job Functions:

· Works in a team setting as one component of the clients coordinated care.

· The PCA is an advocate for the client and maintains a relationship with the client that fosters trust and understanding distinct from the provider role.

· Serves as a role model that provides reliable information, appropriate referrals, and emotional support.

· Participates in Continuous Quality Improvement (CQI) activities, to include making recommendations for strategies to improve quality of care.

· Must follow all regulations as outlined by HIPAA and be able to use good judgment regarding confidentiality issues.

· Responds to phone calls in a respectful and timely manner.

· Responsible for medication log sample med list sign out.

· Responsible for being sure the client provided with instructions on how to take the medications that issued.

· Keep work areas neat and tidy.

· Faxing of records/authorizations in a timely manner.

· Ability to advocate for the client by bringing concerns about the services to the attention of the provider, supervisor or other management.

· Participation in training opportunities to enhance knowledge such as conferences and continuing education/in-service events.

· Provides the clients with consistent and reliable medical information and shares with family as deemed appropriate by the client.

· Perform other duties as assigned by supervisor.

Physical Requirements: Hearing: Adequate to perform job duties in person and over the telephone. Speaking: Must be able to communicate clearly to patients in person and over the telephone. Vision: abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other: Frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.


  • Patient Advocate

    4 weeks ago

    Florence, South Carolina, United States Cognizant Full time

    Job Purpose The Patient Advocate coordinates activities to ensure that Medicaid, social security, county indigent or other types of eligible funding for healthcare services received for patients. Duties and Responsibilities include assisting the patients and others to complete forms, applications, and other paperwork by achieving the following: · Collect...

  • Patient Advocate

    4 weeks ago

    Florence, United States Cognizant Full time

    Job Purpose The Patient Advocate coordinates activities to ensure that Medicaid, social security, county indigent or other types of eligible funding for healthcare services received for patients. Duties and Responsibilities include assisting the patients and others to complete forms, applications, and other paperwork by achieving the following: ·...

  • Patient Advocate

    4 weeks ago

    Florence, United States Cognizant Full time

    Job Purpose The Patient Advocate coordinates activities to ensure that Medicaid, social security, county indigent or other types of eligible funding for healthcare services received for patients. Duties and Responsibilities include assisting the patients and others to complete forms, applications, and other paperwork by achieving the following: ·...

  • Patient Care Coordinator/audiology Assistant 4-day

    2 weeks ago

    Florence, United States Florence Hearing Health Care Full time

    Florence Hearing Health Care is a private audiology clinic committed to creating better living through better hearing to the people of western Massachusetts. We believe in educating our patients, their communication partners and other health professionals about the benefits of working with an audiologist for regular hearing testing, custom hearing protection...

  • Patient Benefits Counselor

    1 month ago

    Florence, United States HopeHealth Inc Full time

    Job DescriptionJob DescriptionOverview of the Position: The Patient Benefit Counselor is the organization’s financial advocate assisting all HopeHealth patients with obtaining benefits to cover medical care, prescription drugs, outside referrals, etc. They are responsible for the collecting of data for all new patients and entering into practice management...

  • Patient Benefits Counselor

    4 weeks ago

    Florence, United States HopeHealth Inc Full time

    Job DescriptionJob DescriptionOverview of the Position: The Patient Benefit Counselor is the organization’s financial advocate assisting all HopeHealth patients with obtaining benefits to cover medical care, prescription drugs, outside referrals, etc. They are responsible for the collecting of data for all new patients and entering into practice management...

  • Victim Advocate

    3 weeks ago

    Florence, United States Pinal County Full time

    **Description**: **Purpose. Reward. Balance.** Have you ever wondered if you are truly contributing toward something meaningful? If you’re looking for something more rewarding that isn’t based on profits, consider serving the community you live in. Public service is a fulfilling career choice; not only does it provide an immense sense of purpose it...

  • Patient Support Representative

    3 weeks ago

    Florence, United States HopeHealth Inc Full time

    **Overview of the Position**: The Patient Support Representative is primarily responsible for the registration of patients, collection of copays / payments, and the coordination of support and logístical functions necessary for the effective and efficient delivery of services in the clinic. **Education and Experience**: - High School Diploma or equivalent...

  • Patient Benefits Counselor

    3 weeks ago

    Florence, United States HopeHealth Full time

    Overview of the Position: The Patient Benefit Counselor is the organization’s financial advocate assisting all HopeHealth patients with obtaining benefits to cover medical care, prescription drugs, outside referrals, etc. They are responsible for the collecting of data for all new patients and entering into practice management system for reporting...

  • Patient Benefits Counselor

    4 weeks ago

    Florence, United States HopeHealth Inc Full time

    Job DescriptionJob DescriptionOverview of the Position: The Patient Benefit Counselor is the organization’s financial advocate assisting all HopeHealth patients with obtaining benefits to cover medical care, prescription drugs, outside referrals, etc. They are responsible for the collecting of data for all new patients and entering into practice management...

  • Patient Team Support

    2 weeks ago

    Florence, Oregon, United States PeaceHealth Full time

    PeaceHealth is seeking a Patient Team Support - Emergency for a Per Diem/Relief, 0.00 FTE, Variable position. The general salary range for this job opening at PeaceHealth is $ $32.50. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective...

  • Pharmacy Patient Benefits Counselor

    2 days ago

    Florence, United States HopeHealth Inc Full time

    Job DescriptionJob DescriptionOverview of the Position: The Pharmacy Patient Benefits Counselor is the organization’s financial advocate assisting all HopeHealth patients with obtaining benefits to cover prescription drugs. Education and Experience: • High School Diploma or GED required. • Associates degree in related field preferred• Pharmacy...

  • Pharmacy Patient Benefits Counselor

    11 hours ago

    Florence, United States HopeHealth Inc Full time

    Job DescriptionJob DescriptionOverview of the Position: The Pharmacy Patient Benefits Counselor is the organization’s financial advocate assisting all HopeHealth patients with obtaining benefits to cover prescription drugs. Education and Experience: • High School Diploma or GED required. • Associates degree in related field preferred• Pharmacy...

  • Patient Support Representative

    3 weeks ago

    Florence, United States HopeHealth Inc Full time

    Job DescriptionJob DescriptionOverview of the Position: The Patient Support Representative is primarily responsible for the registration of patients, collection of copays / payments, and the coordination of support and logistical functions necessary for the effective and efficient delivery of services in the clinic.Education and Experience: • High School...

  • Victim Advocate

    1 month ago

    Florence, United States Pinal County, AZ Full time

    Purpose.  Reward.  Balance.   Have you ever wondered if you are truly contributing toward something meaningful?  If you're looking for something more rewarding that isn't based on profits, consider serving the community you live in.   Public service is a fulfilling career choice; not only does it provide an immense sense of purpose it also impacts you...

  • Victim Advocate

    4 weeks ago

    Florence, United States Pinal County, AZ Full time

    Purpose.  Reward.  Balance.   Have you ever wondered if you are truly contributing toward something meaningful?  If you're looking for something more rewarding that isn't based on profits, consider serving the community you live in.   Public service is a fulfilling career choice; not only does it provide an immense sense of purpose it also impacts you...

  • Patient Care Assistant

    4 weeks ago

    Florence, United States St. Elizabeth Healthcare Full time

    Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 0 Job Summary: Provides direct and indirect patient care activities under the direction of an RN or LPN. Assists patients with activities of daily living, provides for personal care, comfort and assists in the maintenance of a safe and clean environment for an...

  • Patient Support Representative

    4 weeks ago

    Florence, United States HopeHealth Inc Full time

    Job DescriptionJob DescriptionOverview of the Position: The Patient Support Representative is primarily responsible for the registration of patients, collection of copays / payments, and the coordination of support and logistical functions necessary for the effective and efficient delivery of services in the clinic.Education and Experience: • High School...

  • Patient Support Representative

    3 days ago

    Florence, United States HopeHealth Inc Full time

    Job DescriptionJob DescriptionOverview of the Position: The Patient Support Representative is primarily responsible for the registration of patients, collection of copays / payments, and the coordination of support and logistical functions necessary for the effective and efficient delivery of services in the clinic.Education and Experience: • High School...

  • Nurse Practitioner

    4 weeks ago

    Florence, United States Agape Care Group Full time

    OverviewBecome a Hospice and Palliative Care Nurse Practitioner with Agape Care Group Do you value the time you spend with patients? Are you committed to providing quality, compassionate care? We are looking for nurse practitioners to join our team who are committed to creating meaningful patient experiences. As a hospice and palliative care nurse...