PC Technician

Job Title: PC Technician

Job Summary:

The PC Technician’s role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Experience:

• Prefer at least 3 to 4 years of current experience in an acute care setting.
• Excellent technical knowledge of network and PC hardware
• Hands-on hardware troubleshooting experience.
• Able to read and understand technical manuals, procedural documentation, and OEM guides.
• Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, strong organizational skills, ability to follow verbal instructions, and PC (computer) skills.
• A capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with the team members who are recognized leaders within health care.

Licensure/Certifications:

• Current A+ or Network+ Certification preferred but not required.

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About Us - Memorial Hospital of Gardena