Insurance Customer Service Representative
4 weeks ago
Our office is quickly growing and we need someone with Insurance experience to join our Team The position offered is full time . Our Insurance Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.
Apply for the position today by completing the form and completing the assessment.
Base salary of $40k-$42K based on experience.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Life Insurance
Mon-Fri Schedule
Retirement Plan
Evenings Off
Team Lunches for special occasions
Oregon Paid Leave
Office Coffee & Soda
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Assist with varying Personal and Small Commercial lines change requests.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
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