Guest Services Agent

2 weeks ago


Las Vegas, United States The Mob Museum Full time
Job DescriptionJob Description

About the Museum:

The Mob Museum is a nonprofit museum with a mission of advancing the public understanding of organized crime’s history and impact on American society. The Museum presents authentic stories about organized crime and law enforcement via interactive exhibits, original multi-media, one-of-a-kind artifacts, and dynamic programming.  

The Mob Museum is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Overview: 

Guest Service Agents are responsible for a wide variety of public-facing initiatives geared towards facilitating and enhancing the overall guest experience. These initiatives include: guest welcome and ticketing operations, parking, souvenir photo, concessions, and general guest experience operations including sharing information on Museum events and programs, Las Vegas Downtown events, restaurants, entertainment, etc. Guest Service Agents may be assigned to some or all of such initiatives.

 

Experience/Qualifications:

 

  • Must be 18 years of age or older (21 years of age or older to work in concessions).
  • Outgoing and personable demeanor is required.
  • Comfort with public speaking and guest engagement is required.
  • Commitment to manifesting the Museum’s Core Values is required.
  • Prior experience working with the public in a museum, cultural, or entertainment attraction is desired.
  • Familiarity with cash handling practices is preferred.
  • Prior experience with POS /ticketing systems is preferred.
  • Comfort working outdoors on occasion.
  • Able to take ownership of problematic situations using proper judgment to find possible solutions or alternatives while maintaining positive guest relationships.
  • Able to operate a computer, phone, or other office productivity machinery.
  • Able to stand for extended periods of time.
  • Passion for creating a world-class museum that is unrivaled in content and recognized for a truly outstanding guest experience.
  • Enthusiasm for working in an organization where flexibility, teamwork, and good humor are absolute necessities.
  • Able to work a varied scheduled, including: evenings, weekdays, weekends and holidays is preferred.

 

Powered by JazzHR

BGB5dF2CQP


  • Guest Service Agent

    3 weeks ago


    Las Vegas, United States Highgate Hotels, Inc. Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Agent, Guest Service, Hotel

  • Guest Service Agent

    1 month ago


    Las Vegas, Nevada, United States Waldorf Astoria Las Vegas Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...


  • Las Vegas, United States The Mob Museum Full time

    About the Museum: The Mob Museum is a nonprofit museum with a mission of advancing the public understanding of organized crime's history and impact on American society. The Museum presents authentic stories about organized crime and law enforcement via interactive exhibits, original multi-media, one-of-a-kind artifacts, and dynamic programming. The...


  • Las Vegas, United States Tharaldson Hospitality Full time

    Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule...


  • North Las Vegas, United States The Mob Museum Full time

    About the Museum: The Mob Museum is a nonprofit museum with a mission of advancing the public understanding of organized crime’s history and impact on American society. The Museum presents authentic stories about organized crime and law enforcement via interactive exhibits, original multi-media, one-of-a-kind artifacts, and dynamic programming. The Mob...

  • Guest Service Agent

    3 weeks ago


    Las Vegas, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Guest Service Agent

    3 weeks ago


    Las Vegas, United States La Quinta Las Vegas - Summerlin Tech Center Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Guest Service Agent

    1 month ago


    Las Vegas, United States Hilton Hotels & Resorts Full time

    As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influence Guest Service, Agent, Customer Service, Guest, Service Manager, Retail, Hotel

  • Guest Service Agent

    3 weeks ago


    Las Vegas, United States Hilton Worldwide Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...


  • Las Vegas, Nevada, United States Caesars Entertainment Full time

    JOB SUMMARY:As a Guests Services Agent you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of the hotel. In addition ensuring every arrival is prepared for from having the room ready and inspected, amenity and all corresponding notes and gifts are sent, any packages for the guest are delivered to the...

  • Guest Service Agent

    3 weeks ago


    Las Vegas, United States Caesars Entertainment Corporation Full time

    JOB SUMMARY: As a Front Desk Agent you will be responsible completing arrival and departure transactions for guests checking in/out of the hotel. Additionally, front desk agents are resources for all guest questions with an upbeat and positive attitude and is the first line of defense when resolving guest complaints. Check-in and check-out guests, respond...

  • Guest Service Agent

    4 days ago


    Las Vegas, United States Caesars Entertainment Full time

    Job DescriptionJOB SUMMARY: As a Front Desk Agent you will be responsible completing arrival and departure transactions for guests checking in/out of the hotel. Additionally, front desk agents are resources for all guest questions with an upbeat and positive attitude and is the first line of defense when resolving guest complaints. Check-in and check-out...


  • Las Vegas, United States Flamingo LV Full time

    JOB SUMMARY: As a Guests Services Agent you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of the hotel. In addition ensuring every arrival is prepared for from having the room ready and inspected, amenity and all corresponding notes and gifts are sent, any packages for the guest are delivered to...


  • Las Vegas, United States Flamingo LV Full time

    JOB SUMMARY: As a Guests Services Agent you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of the hotel. In addition ensuring every arrival is prepared for from having the room ready and inspected, amenity and all corresponding notes and gifts are sent, any packages for the guest are delivered to...


  • Las Vegas, United States Station Casinos, Inc. Full time

    JOB DESCRIPTION Position: Resort Guest Relations Agent Department: Hotel It's great to meet you! Thanks for taking the time to learn more about the next generation of Station Casinos, a brand stemming from Frank Fertitta, Jr.'s inclusive spirit, forward-looking vision, and dedication to excellence. Durango exists to give locals a place to go-a destination...

  • Dock Hand

    3 days ago


    Las Vegas, United States Guest Services Full time

    GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! Dock Hand - $14.00/hour Callville Bay Marina, managed by Guest Services, is now hiring Dock Hands for our 2024 Season! This position pays $14.00/hour. Team members at Callville Bay Marina enjoy benefits and perks such as: Low-cost, onsite housing (dorm style & RV spots) 20% discount on prepared food...


  • Las Vegas, United States Maverick Helicopters, Inc Full time

    Job DescriptionJob DescriptionFull Time PositionsSchedule Varies$14.00 an hour plus commission on direct bookingsPOSITION SUMMARY The primary duties of the guest service representative is to assist guests with the check-in process for their Helicopter tour, and accommodate guests in an attentive, courteous and friendly manner. ESSENTIAL FUNCTIONS Reasonable...

  • Front Desk Agent

    2 months ago


    Las Vegas, United States Las Vegas Residence Inn Airport Full time

    Job DescriptionJob DescriptionGuest Service Agent/Front Desk Agent: PM Shift AvailableDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee...

  • Front Desk Agent

    6 days ago


    Las Vegas, United States Las Vegas Residence Inn Airport Full time

    Job DescriptionJob DescriptionGuest Service Agent/Front Desk Agent: PM Shift AvailableDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee...


  • Las Vegas, United States Trump Hotel Las Vegas Full time

    Job DescriptionJob DescriptionPOSITION PURPOSE:Provide supervision, direction and leadership in the Resort Services Department in accordance with the objectives, performance and quality standards supportive of the brand. The Guest Engagement Supervisor ensures the highest level of quality to all customers; ensures enforcement of policies and procedures;...