We have other current jobs related to this field that you can find below

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  • Customer Service Representative

    2 days ago

    Montgomery, United States Statewide Underwriting Services Full time

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    Montgomery, United States Statewide Underwriting Services Full time

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  • Customer Service Representative

    2 months ago

    Montgomery, United States Statewide Underwriting Services Full time

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Claims CSR II

2 months ago

Montgomery, United States Alfa Insurance Corporate Careers Full time
Job DescriptionJob DescriptionCompany Overview

Alfa Insurance is an A-rated insurance carrier that offers an excellent array of automobile, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Working as a Claims CSR II for Alfa Insurance offers a remarkable opportunity that extends beyond the mere task of processing claims. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.

Job Summary

As a Claims CSR II, you will play a vital role in assisting adjusters with the initial contact with insureds. You will be responsible for completing the necessary tasks to open, process, and close claims. Become a part of our dynamic team that is dedicated to helping one another.


Responsibilities

  • Assist customers by taking and processing their claims.
  • Assist the adjuster with the initial contact with insureds, and assist in completing the necessary tasks to open, process, and close claims.
  • Perform functions necessary to assist adjusters to meet customer needs and conserve business.

Qualifications


  • High school diploma required.
  • Computer experience required.
  • Minimum of 3 years work experience preferred.
  • Professional telephone etiquette.
  • Ability to spell correctly and type 45 words per minute.
  • Ability to perform job adequately by end of 6 months.

Benefits/Perks


  • Opportunity for annual performance bonus
  • Discounts on your auto insurance (underwriting approval required)
  • Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
  • Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
  • Short-term and long-term disability
  • Flexible Healthcare and Childcare spending accounts for tax savings
  • Opportunities for advancement
  • Continuous training and support throughout your career with Alfa
  • College tuition discounts at various colleges in Alabama