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Team Lead Ticket Checker

3 months ago

Leavenworth, United States Vail Resorts Full time
Job DescriptionJob Description

 

Create Your Experience of a Lifetime

Come work and play in the mountains  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary:   

As a Scanning Team Leader, you will help provide an experience of a lifetime for our guests and other employees. The Team Leader will oversee the daily operations of the ticket scanning department. You should be a leader who is friendly, approachable, and detail-oriented.  The ideal candidate should enjoy working outdoors in alpine weather conditions. 

 

Job Specifications:   

  • Expected Pay Range: $23.00 - $24.26

  • Shift & Schedule Availability: Full Time    

  • Housing: May Be Available

 

Job Responsibilities:  

  • Supervise the daily operations and safety of the scanning department. 

  • Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse. 

  • Monitor the daily job performance of the team, as well as provide and document coaching and discipline. 

  • Monitor staffing levels, and make adjustments as needed. 

  • Report on staff safety incidents to the manager immediately. 

  • Plan and assist with orientations, training, and payroll 

  • Perform audits to track the performance of the scanning team. 

  • Work with the lift operations team to ensure the efficiency of maze setups. 

  • Other duties as assigned 

 

Job Requirements: 

  • Excellent communication skills (English) and ability to present information in group settings. 

  • Ability to lead others. 

  • Intermediate or above skiing and riding skills 

  • Willing and able to work outdoors in all alpine weather conditions. 

  • Ability to stand for the entire shift. 

  • Ability to multi-task and make solid decisions. 

  • Proficiency with Microsoft Office. 

  • Willingness to learn company computer applications

 

The expected pay range is $23.00 - $24.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  502779
Reference Date: 07/18/2024 
Job Code Function: Scanning