Sales & Customer Service ANALYST
4 weeks ago
Wedi Corporation (www.wedicorp.com) is the worldwide industry leader in the manufacturing and development of high-performance and quality shower systems and backer board systems used in the construction of custom tiled wet rooms.
JOB SUMMARY: The primary responsibilities are but not limited to supporting our sales, marketing, and service teams by providing data reporting, competitive analysis, forecasting, and actionable insights to drive strategic-decision making.
Responsibilities:
- Generate and analyze sales and operational data to identify trends, opportunities, and areas for improvement,
- Develop and maintain specialized reports, including KPIs, pricing controls, and rebates,
- Conduct competitive analysis to benchmark performance and inform pricing strategies,
- Collaborate with cross-functional teams to forecast sales, identify market trends, and make recommendations for sales strategies,
- Coordinate with Supply Chain for tracking and managing order scheduling to ensure timely delivery and customer satisfaction,
- Translate data into actionable insights and strategic recommendations to enhance sales and service performance,
- Support the Sales and Customer Service Team in creating and implementing sales strategies to improve customer service and drive revenue growth,
- Learn and understand the company's business model, processes, products, and customer base to provide meaningful insights and recommendations,
- Other duties as assigned.
Qualifications:
- Must have 5+ years of Customer Service experience, B2B manufacturing customer service experience preferred,
- Minimum Associate Degree required,
- Accurate and efficient data entry skills required,
- Advanced proficiency using Word and Excel applications,
- Experience using ERP systems to create reports,
- Exceptional oral/written communication, customer service and time management skills,
- Organized, attention to detail, strong analytical and exceptional conflict resolution skills,
- Must be self-motivated and able to work independently to meet deadlines or exceed goals,
- Creates an environment that motivates, inspires and respects others, working within a team environment,
- The ability to execute and support an active selling approach with customers in support of the outside sales channel teams,
Physical Requirements:
- Regularly use hands and fingers to handle, control or feel objects,
- Regularly required to speak and hear,
- Continually sitting for long period of time.
-
Batavia, United States Holman Motors Full timeJob Title: Part-Time Recreational Vehicle Assistant Company Overview: Join our dynamic team at Holman Motors Inc., the areas leading provider of recreational vehicles and camping solutions. We are dedicated to delivering exceptional service and creating memorable experiences for our customers. As we continue to grow we are seeking a passionate and...
-
Customer Service Advisor
3 weeks ago
Batavia, United States Holman Motors Inc. Full timeJob DescriptionJob DescriptionCustomer Service AdvisorOur dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for...
-
Supply Chain Analyst
3 weeks ago
Batavia, United States Suncast Corporation Full timeThe Supply Chain Analyst/Production Planner is responsible for planning production lines and equipment at Suncast. He or she will plan production that often runs 24 hours a day, 7 days a week within a union environment. Materials resource planning (MRP) programs, spreadsheets, and databases are used extensively.The Supply Chain Analyst/Planner will...
-
Supply Chain Analyst
3 weeks ago
Batavia, United States Suncast Full timeThe Supply Chain Analyst/Production Planner is responsible for planning production lines and equipment at Suncast. He or she will plan production that often runs 24 hours a day, 7 days a week within a union environment. Materials resource planning (MRP) programs, spreadsheets, and databases are used extensively. The Supply Chain Analyst/Planner will...
-
Supply Chain Analyst
4 weeks ago
Batavia, United States Suncast Corporation Full timeThe Supply Chain Analyst/Production Planner is responsible for planning production lines and equipment at Suncast. He or she will plan production that often runs 24 hours a day, 7 days a week within a union environment. Materials resource planning (MRP) programs, spreadsheets, and databases are used extensively.The Supply Chain Analyst/Planner will...
-
Recreational Vehicle Service and Sales Assistant
3 weeks ago
Batavia, United States Holman Motors Inc. Full timeJob DescriptionJob DescriptionJob Title: Part-Time Recreational Vehicle AssistantCompany Overview:Join our dynamic team at Holman Motors Inc., the areas leading provider of recreational vehicles and camping solutions. We are dedicated to delivering exceptional service and creating memorable experiences for our customers. As we continue to grow we are seeking...
-
Automotive Sales Representative
4 weeks ago
Batavia, United States Castilone CDJR Full timeJob DescriptionJob DescriptionJoin Castilone CDJR, a renowned dealership in Batavia, New York, known for its exceptional customer service and commitment to the community. Step into the role of Automotive Sales Representative and be part of a team dedicated to providing top-tier vehicle solutions. At Castilone CDJR, we value teamwork, professionalism, and...
-
Bank Teller/ Customer Service
7 days ago
Batavia, United States Coastal Staffing Full timeCoastal Staffing, in partnership with a Well Established Bank, has new positions available in Batavia, NY. Basics: $13.00 hour / Full Time 8 am -5 pm Monday - Friday About the position: Handling money transactions Giving support and service to custom Customer, Teller, Bank Teller, Customer Service, Retail, Staffing
-
Net Suite Support Analyst
5 days ago
Batavia, United States Barco Products LLC Full timeJob DescriptionJob DescriptionDescription:Summary:The NetSuite Support Analyst is responsible for the maintenance and further development of our company’s NetSuite ERP solution. They will be expected to perform tasks within the ERP that require basic customization with little to no scripting needs, such as creating custom saved searches, reports, or...
-
IT Analyst
3 weeks ago
Batavia, United States Ladgov Corporation Full timeJob DescriptionJob DescriptionJob title: IT Analyst Location: Batavia, ILDuties:• Solution design and understanding of complex workflows within ServiceNow.• Develop reports and dashboards within ServiceNow.• Create Knowledge Articles to document work where appropriate.• Perform operational support for system defects as they arise.• Perform basic...
-
IT Infrastructure Analyst
2 weeks ago
Batavia, United States Wisconsin Label Corporation Full timeDescription Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our...
-
Sales & Marketing Director
2 days ago
Batavia, United States Bickford Senior Living Full timeJoin our DYNAMIC team at Bickford Senior Living as a Family Advocate! The Family Advocate is the sales leader that drives occupancy and revenue in a Bickford Branch. This is done while maintaining a high degree of empathy and compassion for the senior and their family as they journey through the effects of aging. This position offers a full suite of benefits...
-
Retail Sales Associate/pet Counselor
4 weeks ago
Batavia, United States Petland Full timePetland is a local pet store that has been operating for over 10 years. With a state of the art location providing you and your family with a fun and a hands on approach to learning about pets and their required needs. We are currently looking for dedicated, reliable animal lovers, with an outgoing personality to join our team. We have some tremendous...
-
Travel Nurse
1 week ago
Batavia, United States Coast Medical Service Remote Work Freelance Full timeCoast Medical Service is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Batavia, NY. Shift: 3x12 hr days Start Date: 05/13/2024 Duration: 8 weeks Pay: $1660 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler...
-
Service Technician
3 weeks ago
Batavia, United States Graham Corporation and Subsidiaries Full timeJob DescriptionJob DescriptionDescription:Responsible for all aspects of technical service work, both in-house and in the field. There will be a period of training,after which the individual will be expected to work independently with minimal supervision. The individual will berequired to work with senior levels of customers, management, engineers, and...
-
Batavia, New York, United States Xplor Full timeJob Description Join Clearent by Xplor as an Outside Sales Account Executive in Batavia, NY to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences. Reporting into Regional Sales Director, some...
-
Associate Account Manager
1 week ago
Batavia, United States Flinn Scientific Full timeFlinn Scientific, the industry leader in enabling science teachers to educate young minds in the US, is not simply seeking a sales associate, but an energetic, driven Associate Account Manager. We are looking for the very best candidates who are dedicated to making a connection with our customers. If you take pride in cultivating and nourishing relationships...
-
Product Advisor
2 weeks ago
Batavia, United States Dover Saddlery Full timeJob DetailsJob Location Batavia 044 - Batavia, IL Position Type Part Time Description Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized. Greet customers and provide exceptional customer service experience Answer questions,...
-
Product Advisor
3 weeks ago
Batavia, United States Dover Saddlery Full timeJob DetailsJob Location Batavia 044 - Batavia, IL Position Type Part Time Description Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized. Greet customers and provide exceptional customer service experience Answer questions,...
-
HelpDesk Technician
2 weeks ago
Batavia, United States Genesee Community College Full timeJob Description: GENERAL FUNCTIONS The HelpDesk Technician will serve as the first point of contact for our community members experiencing technical issues. They will collaborate closely with the User Services team to expedite the resolution of technical issues and ensure smooth technology operations across the campus. SPECIFIC RESPONSIBILITIES The following...