Product Advisor

4 weeks ago

Batavia, United States Dover Saddlery Full time
Job Details

Job Location
Batavia 044 - Batavia, IL

Position Type
Part Time

Description

Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.
  • Greet customers and provide exceptional customer service experience
  • Answer questions, suggest promotional items and provide product information
  • Process payments by totaling purchases; processing checks, cash and store or other credit cards.
  • Process customer refunds courteously and professionally.
  • Process merchandise shipments
  • Assist with store upkeep
  • Perform other duties as assigned
Qualifications
  • Must have equestrian experience
  • Basic understanding of sales principles and customer service practices
  • Solid communication and interpersonal skills
  • Ability to read, write and effectively communicate with customers, peers and management
  • Telephone etiquette
  • Ability to multi-task, while being attentive to customers
  • Ability to work as part of a team and take initiative independent of direct supervision
  • This position involves constant moving, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
  • Available to work a variety of hours, which may include mornings, evenings, weekends, and holidays
  • High school diploma or equivalent, or in pursuit of a diploma
  • Team Player
  • Problem Solving

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