Receptionist

2 weeks ago


Boston, United States Zuma - Boston Full time
Job DescriptionJob Description

POSITION PURPOSE:

To assist the reception manager and senior receptionists during service and follow through with any tasks given to enhance the guests experience.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
  • Works as a member of the restaurant team.  Interacts with service crew in a positive manner.  Assists others whenever needed.
  • Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
  • Anticipate and service the guest’s needs before requests are made.
  • Follow proper time and attendance and uniform procedures.
  • Maintain menu cleanliness.
  • Be consistent with status checks and updating out times.
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