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Banquet Captain
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Taos, New Mexico, United States Heritage Hotels & Resorts Full time{"title": "Banquet Captain", "description": "Banquet Captain Job SummaryHeritage Hotels & Resorts is seeking a skilled Banquet Captain to join our team at El Monte Sagrado Hotel & Spa in Taos, NM. As a Banquet Captain, you will play a crucial role in ensuring the smooth operation of banquet services, providing exceptional guest experiences, and supporting...
Banquet Captain
3 months ago
Taos, United States
Heritage Hotels & Resorts
Full time
Job DescriptionJob DescriptionDescription:WORK, PLAY & ENJOY LIFE WITH HERITAGEHeritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico
Full Time Hourly Position ranging from $19.00-$24.00 DOE plus benefits.Located in Taos, NM. Working out of our El Monte Sagrado Hotel & Spa.
Position Purpose: The Banquet Captain is responsible for supporting the Kitchen Leadership in making sure that banquet operations run smoothly by supporting a culture of service within the team for the front line interfacing with guests. The Banquet Captain is an essential support to the Front of House team in creating unforgettable dining experiences for guests.
Supervisory Responsibilities: Server, Bartender, Busser, Food Runner for Banquet Services when on shift
Essential Duties:
- Maintain high level of positive and professional approach with employees, coworkers, and guests.
- Maintain a proper flow of service and FOH staffing levels during shift.
- Oversee activities of banquet front of house and expedite customer orders as needed, per company standards and policies.
- Maintain good working relationships with suppliers and identify opportunities to decrease operational costs.
- Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints.
- Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff.
Benefits:
- Part-time employees receive: Dental, Vision and 401k
- Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k
- Excellent verbal communication and ability to multitask.
- High school diploma or equivalent experience/training. A post-high school degree, Hospitality preferred; or equivalent combination of education and experience.
- 2 years of food & beverage supervision/lead or equivalent combination of education and experience; luxury branded hospitality experience preferred.
- Valid New Mexico Food Handler Certification, and Alcohol Server Certification.
- Ability to work on your feet for eight hours or more.
- Knowledge of Restaurant Point of Sale systems.
- Must be able to lift/push/reach for/carry 30+ pounds frequently.