Marketing and Membership Specialist

2 weeks ago

Arlington Heights, United States Air Movement and Control Association International Full time
Job DescriptionJob DescriptionAir Movement and Control Association, InternationalAMCA offers a full line of benefits which includes a generous 401k plan with immediate vesting, 3 weeks of vacation, paid sick and holidays, flexible hours, summer hours, casual dress, 3 medical plans, dental, vision, flex spending, and company paid life, short/long term disability, and long-term care. 

We are the Air Movement and Control Association International - AMCA - one of the most highly regarded international, non-for-profit organizations in the air movement and control industry.  Through education and active advocacy, we do our best to provide a forward-moving environment for each of our members.  Above all else, we strive to advance the industry and improve the community that it encompasses.  
 Our mission is to advance the knowledge, growth and integrity
of the air movement and control industry.
The Marketing and Membership Specialist will assist the Engagement Team in execution of marketing and membership strategies.  The membership responsibilities include assisting with the management of member services and serving as a primary point of contact for all current and potential members. The specialist will support members, ensuring that members understand the value of their benefits, have a seamless user experience, and address member needs and concerns. The coordinator will support member experience and communications and maintain key association communications channels.

In addition, the specialist will also assist with marketing tasks including implementing copyediting/copywriting, working with program teams to finalize copy, graphic designs, website content, and play a key role in coordinating the education programs and events.

Job Responsibilities:
  • Serve as the primary initial contact for membership inquiries and coordinate appropriate responses in a timely, organized and efficient manner.
  • Process and input data for new member applications and create new member profile and billing record.
  • Maintain integrity of membership database
  • Facilitate group billing preparation as part of the annual renewal process. Assist accounting with renewal queries and the distribution of member renewal notices and invoices.
  • Assist in monitoring and responding to inquiries through social media pages and implementing social media plans and posts; as well as website content.
  • Assist in maintaining compliance with the organization’s continuing education accreditations and awarding of participants’ CEUs/PDHs.
  • Act as the primary backup for webinars, assisting with planning, communication, and execution.
  • Assist with the management of departmental and association surveys, including building and distributing surveys, creating reports, and analyzing results.
Education and Experience
  • High level of organization and detail orientation is required.
  • Microsoft office proficiency a must.
  • 1-2 years office experience in a busy office is required, preferably in a marketing department.
  • Ability to multitask, prioritize, and problem solve in a fast-paced environment.
  • Approximately 10% travel
  • Must have a valid passport as international travel may be required


 

AMCA offers a full line of benefits which includes a generous 401k plan with immediate vesting, 3 weeks of vacation, paid sick and holidays, flexible hours, summer hours, casual dress, 3 medical plans, dental, vision, flex spending, and company paid life, short/long term disability, and long-term care.

This position, and all others at AMCA International may be modified at any time. To ensure operational efficiency and meet the changing needs of our members and business, other duties may be assigned as needed.

At AMCA International we are committed to ensuring equal opportunity in all aspects of employment.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

No relocation is available.

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