VP of Consumer Credit Policy

1 month ago

New York, United States Climb Credit Full time
Job DescriptionJob DescriptionSalary: $220k-$250k

Who We Are

Climb Credit (NMLS# 1240013) is an innovative student financing and payments platform that makes career-advancing education more accessible, affordable, and accountable than ever before.


Climb identifies programs and schools with a demonstrated ability to improve the earnings of their graduates. Climb partners with schools that teach everything from cybersecurity to healthcare, heavy machine operation to data science, and culinary arts to coding.

We provide learners with financing and payment options that are priced and structured to meet the unique needs of those seeking career elevation and increased earning power.


Climb Credit’s mission is to expand access to career advancing education and we aim to do this for all communities. Therefore, we are committed to building a workforce that’s a representation of our learners. Climb fosters an inclusive work environment to all its employees; We celebrate diverse representation and diverse thinking.


To further this commitment, we’ve set a goal to promote inclusivity and equity in our workplace internally and with schools and financing providers externally. Climb acknowledges its power in providing access to educational opportunities and the positive impact of diversity, which is why we have taken on this commitment. We encourage our employees to be their most authentic selves and strive to create, nurture and sustain an inclusive culture for our employees and learners.


Climb’s Values

  • Drive access and inclusivity
  • Build a better system
  • Own the solution
  • Iterate and experiment
  • Succeed together


Overview of Role

Climb is seeking an energetic, experienced consumer credit policy owner eager to take ownership for organizing, implementing, and managing our Policies and Procedures covering the underwriting of our student loans. Reporting to the CEO, this Director will play a critical role in supporting the strategic growth and innovation in our loan product, working closely with stakeholders from nearly every team within Climb and managing a small team of credit and data contributors.


Responsibilities

As part of the Climb Credit team, you will:

  • Own loan portfolio performance and monitoring and present results in a monthly Credit Committee meeting
  • Manage the relationship with our external machine learning model development team/vendor
  • Manage the internal team members who develop, maintain and monitor loss forecasting and IRR/Cash flow models.
  • Direct and document the credit policy change process, including clearly defined change management cadences and timelines, and communicate the process with all constituents.
  • Direct the review of credit policy trends, makes recommendations for adjustments, updates credit programs and policies, and ensures timely communication on the status of credit policies and procedure changes.
  • Facilitate training to ensure Revenue teams understand credit policy provisions and changes.
  • Develop a deep understanding of Climb’s product suite in order to monitor performance and make recommendations by product, channel and other key drivers of performance.
  • New Product Development: Research competitive landscape and market opportunities to build credit policy for new business segments and products



Your Background and Skills

Key Skills for the Position:

  • Consumer Credit Knowledge -- Experience developing policies related to lending to consumers, with familiarity of related concepts (FICO, DTI, etc.) and regulatory matters (high level). Experience with underwriting model development, financial modeling, and loss forecasting. Data Science experience and data mining capabilities are required in this position.
  • Communication – Effectively shares information and ideas with individuals and groups; displays self-awareness and self-management; tailors the delivery to the audience and selects suitable delivery methods.
  • Gaining Acceptance – Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies one’s own behavior to accommodate tasks, situations, and individuals involved.
  • Inclusiveness – Listens to and considers different points of view.
  • Collaboration – Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives.
  • Planning and Organization – Ability to determine a course of action, set and manage priorities and ensure optimal resources to achieve individual and/or team objectives.
  • Problem Solving and Decision Making – Seeks to identify what caused the issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound and based on what was known at the time and a blend of analysis, wisdom, experience, and judgment.
  • Client Leadership – Examines implications of actions, responses, decisions, and projects from the perspective of the client before acting; recognizes, escalates, and/or acts when work processes, procedures, policy implementation issues may impact the client.


Key Measures of Success in the Role:

  • Exert leadership and ownership of the consumer credit underwriting process, planning, and strategy in collaboration with product, capital markets, and compliance teams.
  • Centralize, organize, and streamline the credit policy documentation and guidelines so that production and credit employees can effectively do their job.


Your Background and Skills:

  • 5+ years in a consumer credit policy role with a fintech, private lender, bank, or similar institution.
  • Technical writing, training and communication experience.
  • Effective verbal and written communication skills, including the ability to communicate complex topics.
  • Strong organization and process skills.
  • Strong collaboration and change management skills.
  • Bachelor’s Degree and/or equivalent work experience preferred
  • Values diverse, inclusive teams and creating an environment where people of all identities, experiences, and backgrounds can thrive



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