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Pharmacy Systems Clinical Pharmacist

4 months ago

Cheyenne, United States Memorial Hospital of Laramie County Full time
Job DescriptionJob Description

A Day in the Life of a Pharmacy Systems Clinical Pharmacist Non Exempt:

The Pharmacy Systems Clinical Pharmacist is a Subject Matter Expert (SME) in pharmacy related workflows in Pharmacy Systems operations, administration, and support for all core Pharmacy informatics (i.e. Dose Edge, Swisslog, Omnicell). This position has responsibility for working closely with and being a liaison between the TrueConnect team, IT department, clinical and general staff, management, and affiliate health system staff to achieve the implementation, stabilization, optimization, and maintenance of the Pharmacy systems. Reports directly to the Director of Pharmacy.

Why Work at Cheyenne Regional?

  • ANCC Magnet Hospital
  • 403(b) with 4% employer match
  • 21 PTO days per year (increases with tenure)
  • Education Assistance Program
  • Employer Sponsored Wellness Program
  • Employee Assistance program

Here Is What You Will Be Doing:

· Assists with supervision and day-to-day operations of the Pharmacy automation systems, ancillary systems, and all related equipment; including workflow, network functionality, and onsite system troubleshooting, repairs and maintenance.

· Assists in the development, implementation, and monitoring of policies, procedures, goals and objectives related to pharmacy informatics.

· Informs users of the status of enhancements, new software and hardware releases, and of user-specific requests.

· Assists with core Pharmacy informatics security maintenance, quality assurance, quality control, training, systems trouble shooting, and coordination of system upgrades.

· Provides the software vendor with recommendations for system enhancements, detailed information regarding technical or functionality problems and coordinates implementation of recommended fixes received.

· Assists team members and other users in the identification and resolution of patient safety issues as related to medication use in the Electronic Health Record or pharmacy systems.

· Develops, maintains, monitors, troubleshoots, and provides technical support for Pharmacy informatics components. Investigates, identifies, and prepares proposals solving specific operational problems, utilizing knowledge identifying opportunities to improve quality, productivity, and efficiencies of Pharmacy informatics infrastructure.

· Provides guidance and leads the implementation of new Pharmacy IT software and applications, updates and upgrades to systems. Participates in the design and documentation of existing and new system requirements.

· Effectively and safely communicates all system alterations according to established procedures and policies.

· Acts as the SME for pharmacy and medication related cross-functional initiatives and participates in intake and governance processes as the SME by effectively identifying complex projects, contributing to resource allocation decisions, writing scope statements, and documenting and communicating project status.

· Partners with operational requestors and users providing support, expertise, and guidance to optimize the Pharmacy automated systems through established procedures and practices.

· Actively participates on the Pharmacy leadership/management team ensuring adherence to established timetables, performs audits and prepares reports for administration on all aspects of Pharmacy operations as appropriate or directed.

· Participates in short- and long-term planning and budgetary processes. Evaluates and recommends enhancement needs for assigned information system(s) and related technology strategies through performance of needs analysis, preparation of RFP’s, performs product cost analysis and assists with vendor selection.

ROLE SPECIFIC RESPONSIBILITES:

WILLOW PHARMACIST: Acts as a resource and liaison between various departments utilizing information derived from the Willow application to understand operational workflows and build/modify/maintain HER configurations to meet Pharmacy needs in accordance to TrueConnect/Epic standards and guidelines, and through established procedures and best practices. Demonstrates comprehensive knowledge of Epic Masterfile change control concepts and procedures, constructs testing scripts to validate system parameters and functionality performs as specified and participates in integrated testing activities.

Desired Skills:

· Superior understanding of and extensive clinical or operational experience using the Willow application

· Strong understanding of the basic hospital pharmacy business, pharmacy functions and workflows, and strong proficiency with information systems technology.

· Superior goal accomplishment skills, and a strong ability to analyze workflows and design / redesign processes

· Availability to work beyond standard business hours and to take after hours call

· Willingness and ability to cross train to other applications if needed

· Ability to travel for training or to work with remote clients

· Detail-oriented individual with strong project management skills, and superior customer service orientation

· Superior ability to lead and interact with multidisciplinary teams, and model behaviors for others

· Ability to work independently and make independent judgments.

· Strong interpersonal, verbal and written communication skills, and strong analytical and problem-solving skills

· Understanding of appropriate escalation and mitigation tactics for work-efforts and projects deemed at risk

· In-depth understanding of pharmacy end-user workflows, and ability to communicate and facilitate the phases of implementation including discovery, validation, build, testing, training, and migration

· Ability to read and interpret documentation and technical manuals

· Ability to perform duties as a Clinical Pharmacist

· Proficient in reporting analytics through collaboration with certified workbench and radar analysts and business intelligence report writers.

· Proficient in data migration

· Proficient with Microsoft Office Suite, email, intranet, internet, and other systems

· Demonstrates experience working in systems support and/or implementation

Here Is What You Will Need:

· Registered Pharmacist (R.Ph.) or Doctor in Pharmacy (Pharm D)

· Registration and licensure current with the Wyoming Board of Pharmacy or the ability to become licensed prior to start date

· Three years of health care or information systems experience or a combination of both

· Experience working with clinical information systems

REQUIREMENTS TO BE COMPLETED ONCE HIRED

· Cheyenne Regional AHA RQI within three months of hire.

· ACLS certification within 6 months of hire.

MINIMUM REQUIREMENTS ONCE HIRED ONLY FOR WILLOW POSITION

· Able to achieve appropriate Epic certification within three months

Nice to Have:

· Four years of project management experience

Nice to have for WILLOW PHARMACIST:

· Four to six years of experience in EHR development and support

About Cheyenne Regional

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today