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Server-Farm

3 months ago

Greensboro, United States Greensboro Country Club Full time
Job DescriptionJob Description

I. POSITION: Server

II. DEPARTMENT: Family Grille

III. JOB SUMMARY:
The primary objective of this position is to offer food, drinks, and excellent customer service to all dining room guests.

IV. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Greets all guest with enthusiasm and friendliness.
  • Serves alcoholic beverages in an appropriate manner consistent with company standards.
  • Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
  • Does side work during non-busy hours.
  • Speaks to guests with enthusiasm at all times.
  • Provides the highest level of service in accordance with our standards.
  • Identifies food orders when ready and delivers items to tables in a timely manner.
  • Maintains a professional appearance at all times.
  • Communicates with food and beverage staff to ensure guest satisfaction.
  • Reports to work as scheduled, in uniform, and ready to be in position.
  • Maintains a professional relationship with all coworkers.
  • Follows standard operating procedures.
  • Maintains a safe, clean, organized, and stocked work area.
  • Performs duties as assigned.
  • Maintains full knowledge of menus, and other pertinent information.
  • Constantly increasing knowledge of food, beverages, and other products and services.
  • Ensures that guest have a positive and memorable experience.
  • Responsible of constant sanitation, organization, and proper food handling.
  • Prepares work area for opening, mid-shift, or closing in accordance with company standards.
  • Punches clock in full uniform, ready to work

V. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to provide excellent customer service
  • Ability to use the point of sale terminal
  • Ability to learn menu items and changes in menu items.

VI. MINIMUM QUALIFICATIONS:

  • Country club and/or restaurant experience preferred, but not required.
  • Ability to lift up to 40 pounds.
  • Ability to stand, walk, lift and bend for long periods of time.
  • Ability to demonstrate menu competency as outlined in the training program.
  • Excellent people skills and outgoing personality.
  • Team player, hard worker, and honest

VII. REPORTS TO: Family Grille Manager



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