Licensed Personal Lines Insurance Customer Service Representative

4 weeks ago


Rochester, United States The Insurance Marketplace Agency Full time
Job DescriptionJob Description

Dont wait for a job to fall on you - jump on it now

The Insurance Marketplace Agency in Rochester, NY is looking for a goal-oriented, quality person with a positive attitude to help us service our existing clients and sell new policies with great coverages as a Full-Time Licensed Personal Lines Insurance Customer Service Representative. We are a well-established, local, family-owned insurance agency that is regularly listed in The Rochester Business Journals List of Top 25 Insurance Agencies. Our owner currently sits on agency advisory councils for two different insurance companies, and that shows what makes us unique: how respected our agency is in the industry. Employees appreciate the trust they are given to do their jobs and that they are empowered to make decisions; they are not micromanaged every step of the way. If you are an active listener, quickly build rapport with clients, are motivated, and invested in your own growth and success, this is the perfect position for you.

Apply today if you're ready to help us do great work, achieve goals and objectives, and have some fun along the way


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Retirement Plan

Evenings Off

Health Insurance

Dental Insurance


Responsibilities
  • Your relationship-building skill set will be put to use by fostering strong relationships with clients to educate & advise clients on the best policies and coverages for their unique needs.
  • With your keen attention to detail, youll be developing insurance quotes and cross-selling/ rounding out client accounts.
  • Your outstanding customer service skills will be essential in issuing insurance documentation and assisting clients with policy changes.
  • Your exemplary service skills will be put to use by following up to ensure client satisfaction and shopping renewals.

Requirements
  • An Active New York Property & Casualty License required.
  • 2+ Years of Personal Lines Insurance Experience Required.
  • A team player with the ability to prioritize and multitask.
  • Goal-oriented, self-starter with excellent written and verbal communication skills.
  • A critical thinker and out-of-the-box problem solver with the ability to quickly build rapport.


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