Housekeeping Room Attendant

3 weeks ago

Wilmington, United States Onix Hospitality Full time
Job DescriptionJob Description

General Summary: Responsible for helping to achieve ongoing guest satisfaction by maintaining cleanliness and sanitation of guest rooms including, reporting room status discrepancies and maintenance problems to supervisor.

Principal Duties and Responsibilities:

? Clean rooms/suites as assigned by Director/Supervisor.

? Responsible for any assigned keys

. ? Vacuum and sweep carpets and floor.

? Dust and vacuum furniture.

? Dust and clean room decorations, appliances and structural surfaces.

? Change linen and make beds.

? Clean showers, tubs, sinks and bathroom items.

? Remove used guest amenities and supplies, and replenish as necessary per specific brand standards.

? Replace room literature and other items as directed by Director/Supervisor per specific brand standards.

? Empty wastebaskets and replace wastebasket liner.

? Inspect rooms for safety hazards and for the operating condition of equipment.

? Check for damaged or soiled linens, replace as necessary.

? Report all lost and found articles and maintenance issues to a supervisor

. ? Report all “Do Not Disturb” and “Refused Services” to supervisor.

? Maintain storage rooms and stock carts.

? Transfer dirty linen from housekeeping cart into laundry cart.

? Provide information to guests about hotel services, facilities and other amenities.

? Respond to requests from guests for assistance and information about the local area.

? Prepare rooms for guest arrival and respond to special requests from guests.

? Check with supervisor upon completion of room assignments, before leaving for the day.

? Assist with preventive cleaning programs as assigned

. ? Adhere to all fire, safety and security procedures according to company policies.

? Perform additional assignments as required. Job Requirements

: ? One year previous housekeeping experience preferred.

? Must be able to bend, kneel, lift, push, carry and pull up to 50 lbs.

. ? Requires reaching overhead, climbing step ladder as needed.

Weekends are required and schedule is based upon the occupancy of the hotel.

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