Warehouse Administrator

Job Summary:

Will support client logistical needs with primary focus on key accounts, administrative duties as assigned, new business implementations, conduct audits, update records, and answer inquiries. Position requires communications with internal and external customers. Position includes other activities associated with warehouse operations.

Role and Responsibilities:

• Customer order data entry

· Process receiving paperwork.

• Enter data, including reporting, inventory adjustments and orders in/out.

• Answer and direct inbound calls and emails

• Oversee and manage warehouse inventory with WMS system.

• Interact with clients, warehouse associates and office personnel, resolve problems, and provide Information

• Determine purchasing needs for the warehouse staff and place supply orders.

• Manage invoicing paperwork.

• Process receiving reports, maintain database of customer specific inventory.

• Continually use feedback to improve customer service and client satisfaction

• Perform various customer service tasks within office setting

· Assists with special project requests

· Work with trucking companies to problem solve and coordinate pickups/deliveries

· Must be self-motivated, willing to learn and adapt to new situations, and focused on customer needs

· Strong orientation to detail, multitasking, and data management skills

· Ability to follow standard operation procedures with little to no oversight

· Enjoy working in a team environment but follow through on own deliverables on a daily basis

· Capable of applying critical thinking skills

· Professional, courteous and cooperative

· Punctual, Reliable and willing to learn

· Proficient in Microsoft Office, specifically Outlook, Word and Excel

· Thrive in fast-paced environment and can shift priorities effortlessly

· Excellent communication and interpersonal skills

· Experience in Warehouse Management software and computer technology a plus

· Forklift Certified a plus, but not required. Willing to obtain certification a plus.