![Foothill Federal Credit Union](https://media.trabajo.org/img/noimg.jpg)
Member Services Representative ll
2 weeks ago
Position: Member Service Representative II – Floater
Salary Range: $19.00 to $23.60
Days and Hours: Monday, Tuesday, Thursday, Friday (11:30 AM to 4:30 PM), Saturdays (8:45 AM to 1:15 PM)
Status: Part-time
Description
Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300+ SEGs, including six hospitals, fourteen school districts, two colleges, seventeen private schools, businesses, and municipalities in the San Gabriel Valley.
Serving our members with excellence and exceeding expectations is at the forefront of our business, and we can happily share that Foothill has been ranked a five-star financial institution by Bauer Financial. Bauer only recommends institutions with four- and five-star ratings. We are amongst the highest of our peers.
Foothill Credit Union is a community advocate and strives to partner with other businesses and organizations dedicated to community involvement. We often participate in events and fundraising efforts benefiting the schools and organizations we serve to give back to our members and community.
Awards
CUNA 2021 Member Benefits Top Performance for delivering a direct benefit of $690 per member household.
Benefits:
We offer a competitive compensation package, including benefits such as health, dental, and vision insurance, vacation time off, retirement plans, and professional development opportunities.
Health Insurance Coverage (Medical, Dental, and Vision)
401(k) Plan with dollar-for-dollar match (up to 6%)
Profit-Sharing Plan
Flexible Spending Account
Paid Time-Off Program
Educational Reimbursement Program
Paid Holidays
Special Recognition Programs
Referral Program
Foothill Credit Union is an Equal Opportunity Employer and does not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Summary:
The MSR ll delivers outstanding member service, aiming to surpass predetermined cross-selling targets. They actively contribute to achieving overall organizational objectives and ongoing promotional efforts while maintaining satisfactory member service benchmarks. The MSR ll will be responsible for continually enhancing their familiarity with all credit union products, services, operations, and compliance matters, actively pursuing opportunities for advanced training to achieve this.
As an MSR ll Branch Floater at Foothill, you will support our various branches by providing excellent customer service and operational assistance. This dynamic position offers the opportunity to work across different locations, gain valuable experience, and contribute to Foothill Credit Union's success.
Essential Duties and Responsibilities:
The job duties, responsibilities, and requirements represent the required knowledge, skill, and/or ability but may not be all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.
- Perform tasks independently, analyze research, and resolve problems and members’ issues with minimal supervision.
- Consistently adhere to sales and service guidelines to provide an exceptional member service experience.
- Receives and disburses funds, posts deposits, loan payments, transfers, withdrawals, addition, and deletion of authorized account signers.
- Processes loan advances from credit card or line of credit accounts
- Issues cashier's checks
- Balances cash drawer daily
- May conduct limited activities associated with opening new accounts.
- Assist members with complex requests.
- Create a welcoming, friendly, professional environment when interacting with the public.
- Supports and actively promotes all marketing campaigns.
- Consistently achieve cross-sell goals by promoting and selling products and services to fit the member's needs.
- Scans and balances check in preparation for check processing.
- Assist in processing school bags and in balancing the cash vault.
Experience/Education Requirements:
- High school diploma or equivalent
- 1-3 years of credit union/banking experience.
Must have a solid understanding of the credit union regulations and statutes.
Desired certifications in the following areas:
- None
Other Skills and Abilities:
· Strong interpersonal skills, a positive attitude, and a willingness to assist others.
· Ability to identify members’ opportunities for financial improvement, communicate recommendations, and provide support.
· Effective verbal and written communication skills.
· Reliable attendance and good judgment.
· Basic math skills and organizational ability.
· Projects a professional image.
· Bilingual (Spanish/English) proficiency preferred.
· A valid California Class C Driver’s License, a method of transportation when needed to carry out job-related essential functions, and at least minimum automobile insurance coverage as required by the State of California
-
Member Services Representative Ll
2 weeks ago
Covina, United States Foothill Credit Union Full timeDescription: **Position**: Member Service Representative II** - **Floater **Salary Range**: $19.00 to $23.60 **Days and Hours**: Monday, Tuesday, Thursday, Friday (11:30 AM to 4:30 PM), Saturdays (8:45 AM to 1:15 PM) **Status**:Part-time **Description** Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative...
-
Member Services Representative ll
2 weeks ago
Covina, United States Foothill Credit Union Full timeJob Type Part-time Description Position: Member Service Representative II - Floater Salary Range: $19.00 to $23.60 Days and Hours: Monday, Tuesday, Thursday, Friday (11:30 AM to 4:30 PM), Saturdays (8:45 AM to 1:15 PM) Status: Part-time Description Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial...
-
Member Services Representative ll
4 days ago
Covina, United States Foothill Credit Union Full timeJob Type Part-time Description Position: Member Service Representative II - Floater Salary Range: $19.00 to $23.60 Days and Hours: Monday, Tuesday, Thursday, Friday (11:30 AM to 4:30 PM), Saturdays (8:45 AM to 1:15 PM) Status: Part-time Description Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial...
-
Member Services Representative ll
4 days ago
Covina, United States Foothill Credit Union Full timeDescription: Position: Member Service Representative II – FloaterSalary Range: $19.00 to $23.60 Days and Hours: Monday, Tuesday, Thursday, Friday (11:30 AM to 4:30 PM), Saturdays (8:45 AM to 1:15 PM)Status: Part-timeDescriptionFounded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving...
-
Member Services Representative II
2 weeks ago
West Covina, California, United States Wescom Central Credit Union Full timePlease use Firefox or Chromeinternet browserto complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 153N...
-
Member Services Representative II
4 weeks ago
West Covina, United States Wescom Central Credit Union Full timePlease use Firefox or Chromeinternet browserto complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade: 153N...
-
Customer Service Representative
1 week ago
Covina, United States AKN Full timeJob DescriptionJob DescriptionOur company is one of the leading providers of Sales, Customer Service, and Business Development for top-tier nationwide clients. We are in search of an entry-level Customer Service Representative who has an exuberant personality and a passion for working with others!Our entry-level Customer Service Representatives place a huge...
-
Crew Member
2 weeks ago
Covina, United States Burger King - CFM Full timeJob DescriptionJob DescriptionWe are a Burger King Franchisee looking to hire Crew Members in part-time and full-time positions at the location below.1070 N Grand Ave. Covina, CA 91724Flexible Schedules are available to fit your needs.As a Crew Member you'll:Greet Guests with a smile while receiving orders and processing paymentsPrepare and package food...
-
Crew Member
2 weeks ago
Covina, United States Burger King - CFM Full timeJob DescriptionJob DescriptionWe are a Burger King Franchisee looking to hire Crew Members in part-time and full-time positions at the location below.1681 W San Bernardino Rd. Covina, CA 91722Flexible Schedules are available to fit your needs.As a Crew Member you'll:Greet Guests with a smile while receiving orders and processing paymentsPrepare and...
-
Crew Member
4 weeks ago
Covina, United States Burger King - CFM Full timeJob DescriptionJob DescriptionWe are a Burger King Franchisee looking to hire Crew Members in part-time and full-time positions at the location below.1070 N Grand Ave. Covina, CA 91724Flexible Schedules are available to fit your needs.As a Crew Member you'll:Greet Guests with a smile while receiving orders and processing paymentsPrepare and package food...
-
Crew Member
4 weeks ago
Covina, United States Burger King - CFM Full timeJob DescriptionJob DescriptionWe are a Burger King Franchisee looking to hire Crew Members in part-time and full-time positions at the location below.1681 W San Bernardino Rd. Covina, CA 91722Flexible Schedules are available to fit your needs.As a Crew Member you'll:Greet Guests with a smile while receiving orders and processing paymentsPrepare and...
-
Member Service Representative Level 1
3 weeks ago
West Covina, United States BeneSys, Inc. Full time**Member Service Representative Level 1 (West Covina, CA)** **Summary - **This is a call center environment. Call center experience is required. **The Member Service Representative responds to incoming telephone calls from client participants and providers with questions about Health & Welfare benefits. This is a Union position. **Essential Duties and...
-
Customer Service Representative
2 weeks ago
Covina, United States JNB Consultants Full timeJob DescriptionJob DescriptionWe are a known expert in the marketing and customer service fields. Our business has been experiencing tremendous growth, and we need an entrepreneurial-minded Customer Service Representative who can come in and help with day-to-day customer service and marketing operations.If you choose to work for our company, you have to have...
-
Bdc Service Representative
2 weeks ago
Covina, United States Covina Hills Chevrolet Full timeThe Business Development Center Service Call Representative focuses on making phone calls to service customers based on priority call lists and assists with incoming calls from service customers. **ESSENTIAL DUTIES** Each BDC representative will be held responsible for 100 phone calls per day. Outgoing and incoming phone calls will monitored for proper...
-
Customer Service Representative
4 weeks ago
Covina, United States U-Haul Full time**job category research study** We want to make job hunting easier by updating the structure of job titles and categories to improve upon the job search experience. Please participate in a brief drag-and-drop activity to let us know how you recognize and relate to general job classifications. **Customer Service Representative** **U-Haul Offers Customer...
-
Service Representative I
4 weeks ago
Covina, United States Citizens Business Bank Full timeExact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. **SUMMARY** Provides prompt, efficient, and friendly service. Responsible for any combination of the following transactions: check cashing; deposits; withdrawals; consumer, real estate, and commercial loan payments;...
-
Patient Service Representative
4 weeks ago
Covina, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Service Arrangements Representatives 1
1 week ago
Covina, United States Forest Lawn Memorial-Park Association Full timelocations- Covina, California- time type- Full time- posted on- Posted Today- job requisition id- R1863- Forest Lawn has always attracted unique and exceptional individuals; those who aren’t satisfied with simply building a career, but want to go home at the end of the day knowing they’ve made a profound and positive difference in people’s lives. If...
-
Customer Service Representative
4 weeks ago
West Covina, United States Gold's Gym - SoCal Full timeJob DescriptionJob DescriptionWhy is it great to work here?Golds Gym is growing fast and looking for a Customer Service Representative to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. Well challenge your skills, talents and abilities and reward your every success. Here is...
-
Entry Level Client Representative
4 weeks ago
West Covina, United States Coastal Solutions Full timeJob DescriptionJob DescriptionWe are in search of dynamic and ambitious candidates who possess exceptional interpersonal skills to join our uniquely individualistic team. If you're enthusiastic, competitive, and enjoy engaging with people, we want to connect with you!As a Client Representative, you will play a pivotal role in delivering top-notch...