Patient Access Billing Representative

4 weeks ago


Boynton Beach, United States Retina Group of Florida Full time
Job DescriptionJob DescriptionPatient Access billing Specialist to understand the importance of accurate billing, reimbursement, and collection processes to result in a clean claim submission.

SUMMARY:
The Patient Access Representative serves as the first point of contact for all patients. Primarily support patients through a variety of administrative duties in addition to supporting the rest of the medical care team, helping to streamline patient processing to improve customer satisfaction.

RESPONSIBILITIES:
· Answering the phone to address patient inquiries and billing questions.
· Documenting insurance information, personal information, payment methods and other important patient information
· Updating patient files and appointment information accurately
· Communicating information and important details to other medical care staff
· Processing payments from patients and handling billing issues between patients and insurance companies
· Managing various types of paperwork and other clerical duties
· Managing patient accounts with contact information, insurance, and financial information in a confidential manner
· Follows Medical Record Release policy.
· Adheres to OSHA, IPAA, and security protocols.
· Supports RGF's Mission Statement

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