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Renewals & Deal Manager
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Renewals & Deal ManagerAbout the TeamThe Deals Manager supports a team of Net New Account Executives and will be an individual contributor on a robust team consistently supporting operational transactions related to subscription renewals and add-on opportunities. In this role, you will be responsible for renewal & add-on pricing and deal structuring, renewal tracking, order management, data and financial modeling.About the RoleWhat You’ll Do: In this role, you will assist Deal Managers with general administrative responsibilities including quoting and generating Order Forms. The focus of this role is to partner with Deal Managers as they support our Sales organization from a deal strategy and operational efficiency standpoint. The Deal Desk Analyst (Contractor) is responsible for ensuring accurate pricing, clean Order Forms and maintaining operational dashboards.Responsibilities: Key Areas of Responsibility
- Partner with & Net New Sales (Account Executives, Sales Director, VP) with closing Net New Business
- Ability to own a large number of active deals, identify problems, and suggest solutions with process management, solid consultation skills, be financially savvy
- Provide guidance on deal strategy to increase ACV
- Prepare proposals, pricing quotes
- Track and manage all activity in Salesforce (SFDC).
- Verify existing contracts, data integrity of new quotes, review terms and conditions, and ensure all new documentation is aligned with company guidelines and policies.
- Work closely with Finance and Legal teams to ensure all contracts are accurate
- Respond to questions from customers and sales reps on any aspect of a deal cycle
- Contract redlining experience is influential to the success of this role
- Minimum of 4+ years’ experience in renewals, sales operations, account management, and/or equivalent client engagement.
- Experienced knowledge of Microsoft Excel and prior touch points with modeling and analysis is crucial in performing the role optimally
- Proficiency with Salesforce.com is ideal
- Standout colleague: experience working across functions to prepare customer /client facing proposals
- Sophisticated communication style engaging with cross-functional teams and leadership
- Must be motivated, goal-oriented and able to deliver as well as internalize feedback.
- Ability to balance contending priorities across multiple deals simultaneously.
- Experience performing data analysis, modeling, and/or financial analysis to support or drive business decisions
- Comfortable addressing groups and executive management
- Requires ability to withstand frequent pressure as a result of demanding workload while maintaining a positive demeanor
- Comfortable in a fast-paced, high-volume environment.
- Strong oral and written communication skills (with 3+ years proven experience working with external clients ideal).
- Possess high degree of honesty and integrity while maintaining confidentiality.
- Prior Sales Operations, Business Operations, Sales or Finance experience
- $32.33/hr. - $43.10/hr. (W2)