Front Office Representative

2 weeks ago


Saint Louis, United States Fresh Form Draft Full time
Job DescriptionJob DescriptionDescriptionWe are seeking a friendly and professional Front Office Representative to join our team. As a Front Office Representative, your primary responsibility will be to ensure that our guests have a warm and welcoming experience from the moment they enter our premises. You will be the face of our organization, providing exceptional customer service and creating a positive first impression for all visitors.

Key Responsibilities
  • Greet and welcome guests in a friendly and professional manner.
  • Answer and direct incoming calls to the appropriate department or individual.
  • Provide accurate information to guests regarding our products, services, and facilities.
  • Manage guest inquiries and resolve any issues or complaints in a timely and effective manner.
  • Maintain a clean and organized front desk area.
  • Assist with administrative tasks including filing, photocopying, and data entry.


Skills, Knowledge and Expertise
  • High school diploma or equivalent.
  • Previous experience in a customer service role is preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite.
  • Attention to detail and ability to work independently.
  • Professional appearance and demeanor.


Benefits
  • Benefits:
    • 401(k) Matching
    • Disability Insurance
    • Employee Assistance Program
    • Flexible Schedule
    • Flexible Spending Account
  • Job:
      Full time




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