Aviation Customer Account Representative

4 weeks ago

Fairhope, United States Segers Aero Corporation Full time
Job DescriptionJob Description

Segers Aero Corporation located in Fairhope, AL is seeking a Customer Account Representative to join our team. We offer a competitive benefits package and a 9/80 work schedule that includes every other Friday off. Apply today

Purpose of Position: To maintain an exceptional relationship with each customer and facilitate communication between the customer and Segers Aero Corporation.

Essential Functions: (must be able to perform these functions, with or without a reasonable accommodation)

  • Responsible for fostering and maintaining relationships with customer accounts.
  • Acts as the primary point of contact for customers and serves as a liaison between internal teams and customers.
  • Monitors customer accounts and proactively identify opportunities to provide additional support.
  • Interacts with technical staff to help customers solve complex problems effectively.
  • Effectively communicates with customers via email, phone, and in person.
  • Reviews and interprets customers' purchase orders, repair orders, and other instructions.
  • Generates projects and provides accurate information to shop personnel.
  • Responsible for creating and managing sales orders in Aerotrac system.
  • Monitors and manages customer orders from inception to completion.
  • Generates quotes and estimates in Aerotrac for projects and sales orders.
  • Provides customers with accurate cost estimates, status reports, and technical information as required.
  • Effectively communicates with members of other departments including Production, Finance, Quality, Logistics, and others as required.
  • Plans and coordinates the arrival and departure of customer’s goods.
  • Actively engages with continuous improvement education and training and professional/personal development in alignment and uses technology to find ways to streamline and improve work processes.
  • Must be able to travel as required.
  • Confers with the manager to recommend changes such as equipment utilization, methods, and procedures to increase the efficiency of the department and promote improvement.
  • Attends all safety and health training, as required, in a timely manner.
  • Works when scheduled and complies with company attendance policy.
  • Works overtime as required.
  • Observes and practices all safety procedures and personal policies (e g Safety-glasses, ear plugs, face shields etc.)
  • Other duties as assigned.

Skills, Knowledge, and Abilities: (these are required to enable the job holder to perform the essential functions of the job)

  • Ability to provide verifications of US citizenship or permanent residency to satisfy ITAR/EAR restrictions
  • Excellent written and verbal communication skills.
  • Proficiency in using Microsoft products and Aerotrac system.
  • Must have intermediate to advanced Microsoft computer skills (Word, Outlook, Excel) and the ability to learn and be proficient in company-specific software.
  • Must be able to maintain an effective working relationship with, and among co-workers and supervisors.
  • Must be able to work with little or no supervision and take initiative.
  • Must be able to use applied knowledge to formulate positive solutions to problem situations.
  • Must be able to apply common sense.
  • Must be able to effectively read, write, and communicate in English.
  • Must be able to add, subtract, multiply, and divide, using fractions and decimals; compute percentages, ratios, and rates and interpret graphs.
  • Must be able to comply with OSHA requirements and standards to properly wear all applicable PPE.
  • Must be able to lift and carry up to 25 lbs. regularly and more, with assistance occasionally.
  • Must be able to see within the normal range of vision with or without corrective lenses.
  • Must be able to sit for extended periods of time while using hands, fingers, and wrists repetitively.
  • Must be able to stand, walk, reach overhead, squat, bend, twist, stoop, kneel, and climb stairs as needed.

Experience and Education Requirements:

  • Must be at least 18 years old or older and a High School Diploma or GED is required.
  • Bachelor’s degree or Associate degree in Business or related field a plus.
  • Minimum three (3) years relevant experience required. Experience working in an aviation or manufacturing environment is a plus.
  • Must have a valid driver’s license and be insurable through the company’s insurance carrier.
  • Must pass a criminal background check and pre-employment drug screen.

Work Conditions:

Works in an office environment and frequently subjected to the plant area with moving machinery and loud noises.

Our competitive benefits package includes:

  • Three weeks of vacation
  • 10 Paid Holidays
  • 401(K) plan that includes an employer matching program
  • BlueCross BlueShield PPO medical plan
  • Dental and Vision (company-paid benefit for employee coverage)
  • Short Term and Long-Term Disability (company-paid benefit)
  • Basic Life/AD&D (company paid benefit / 2x base salary amount)
  • Supplemental Life/AD&D coverage options
  • Spouse & Child Life coverage options
  • Flexible Spending Account (Medical & Dependent Care options)
  • Employee Assistance Program (company-paid, includes three free counseling sessions)
  • Telehealth Program (24/7 phone or online video doctor visits)
  • LifeLock (Identity Alert System)
  • 9/80 work schedule (every other Friday off)
  • And more

Segers Aero Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


  • Aviation Blade Technician

    3 weeks ago

    Fairhope, United States Segers Aero Corporation Full time

    Job DescriptionJob DescriptionSegers Aero Corporation located in Fairhope, AL is seeking an Engine Mechanic to join our team. We offer a competitive benefits package and a 9/80 work schedule that includes every other Friday off. Apply today! Purpose of Position: To perform maintenance on all customers’ aircraft and accessories following company policies,...

  • Cleaning Technician

    4 weeks ago

    Fairhope, United States Segers Aero Corporation Full time

    Job DescriptionJob DescriptionSegers Aero Corporation located in Fairhope, AL is seeking a Cleaning Technician (Aviation Parts and Components) to join our team. We offer a competitive benefits package and a 9/80 work schedule that includes every other Friday off. Apply today! Purpose of Position: To clean parts and components for Segers Aero Corporation...

  • Member Services Representative

    4 weeks ago

    Fairhope, United States Planet Fitness - AL Dodich Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...

  • Member Services Representative

    3 weeks ago

    Fairhope, United States Planet Fitness - AL Dodich Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...

  • Member Experience Representative- Fairhope

    1 week ago

    Fairhope, United States Alabama Credit Union Full time

    At Alabama Credit Union, our employees feel good about their careers. We create an environment rich in learning and advancement opportunities, community support activities, and chances to provide input on company initiatives. This position exists to serve our members at the Fairhope Branch in Fairhope, Alabama. This is a front-line position. A Member...

  • Patient Service Representative

    2 weeks ago

    Fairhope, United States Forefront Dermatology Full time

    Overview Come join our team! We have an immediate need for a Patient Service Representative in our Fairhope, AL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Haley Dermatology (a Forefront Dermatology practice) may be the perfect fit for you! Full Time: Monday-Thursday 7:30am-4:30pm; Friday...

  • Patient Service Representative

    2 weeks ago

    Fairhope, United States Forefront Dermatology Full time

    Overview: Come join our team! We have an immediate need for a Patient Service Representative in our Fairhope, AL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Haley Dermatology (a Forefront Dermatology practice) may be the perfect fit for you! Full Time: Monday-Thursday 7:30am-4:30pm; Friday...

  • Associate Financial Representative

    2 months ago

    Fairhope, United States Modern Woodmen of America Full time

    Overview The Modern Woodmen – Fairhope office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior Financial Representative. The ideal candidate will maintain existing relationships...

  • Associate Financial Representative

    1 month ago

    Fairhope, United States Modern Woodmen of America Full time

    Overview The Modern Woodmen – Fairhope office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior Financial Representative. The ideal candidate will maintain existing relationships...

  • Associate Financial Representative

    3 weeks ago

    Fairhope, United States Modern Woodmen of America Full time

    Overview The Modern Woodmen – Fairhope office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior Financial Representative. The ideal candidate will maintain existing relationships...

  • Associate Financial Representative

    3 weeks ago

    Fairhope, United States Modern Woodmen of America Full time

    Overview The Modern Woodmen – Fairhope office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior Financial Representative. The ideal candidate will maintain existing relationships...

  • Customer Relations Representative

    7 days ago

    Fairhope, United States Rick Phyfer - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...

  • Customer Service Representative

    1 day ago

    Fairhope, United States Rick Phyfer - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • Customer Service Representative

    4 weeks ago

    Fairhope, United States Rick Phyfer - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Accessory Shop Mechanic

    2 days ago

    Fairhope, United States Segers Aero Corporation Full time

    Job DescriptionJob DescriptionSegers Aero Corporation located in Fairhope, AL is hiring a Mechanic to join our team. We offer a competitive benefits package and a 9/80 work schedule with every other Friday off. Apply today! Position Summary: Performs maintenance on all customers’ aircraft and engine accessories following company policies, SOPs, and Repair...

  • Flight Line

    3 days ago

    Fairhope, United States Continental Aerospace Technologies Full time

    **This is an hourly paid entry level position in Aviation Services. This position will be located in Fairhope, Alabama. ** **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Perform fuel quality testing prior to delivery into aircraft. - Provide fuel and other basic aircraft services for customers both private and corporate. - Perform ground handling of...

  • Flight Line

    1 week ago

    Fairhope, Alabama, United States Continental Full time

    ***This is an hourly paid entry level position in Aviation Services. This position will be located in Fairhope, Alabama. ***ESSENTIAL DUTIES AND RESPONSIBILITIESPerform fuel quality testing prior to delivery into aircraft. Provide fuel and other basic aircraft services for customers both private and corporate. Perform ground handling of aircraft. Maintain...

  • Prop Assembler

    4 weeks ago

    Fairhope, United States Segers Aero Corporation Full time

    Job DescriptionJob DescriptionSegers Aero Corporation located in Fairhope, AL is seeking a Prop Technician to join our team. We offer a competitive benefits package and a 9/80 work schedule that includes every other Friday off. Apply today! Purpose of Position: To prepare, overhaul, repair, and ship propellers. Essential Functions: (must be able to perform...

  • Engine Mechanic

    3 weeks ago

    Fairhope, United States Segers Aero Corporation Full time

    Job DescriptionJob DescriptionSegers Aero Corporation located in Fairhope, AL is seeking an Engine Mechanic to join our team. We offer a competitive benefits package and a 9/80 work schedule that includes every other Friday off. Apply today! Purpose of Position: To perform maintenance on aircraft engines, accessories, and components.Essential Functions:...

  • Overnight Closer

    18 hours ago

    Fairhope, United States Planet Fitness - AL Dodich Group Full time

    Job DescriptionJob DescriptionBenefits:Full-Time HoursConsistent Weekly ScheduleEmployee discountsFree uniformsPaid time offJob SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests....