Client Account Specialist

1 month ago


Washington, United States Fawkes IDM Full time
Job DescriptionJob Description

Responsibilities:

  • Understand the client arrangements cycle thoroughly and managing a wide portfolio of negotiated fee arrangements.
  • Maintenance of timekeeper records.
  • Review and analyze our client fee arrangements to ensure the corresponding billing information is implemented properly in our financial and legal management system.
  • Review, analyze and implement Outside Counsel or billing guidelines received from clients to identify new requirements that will have an impact on the client’s billing process or realization.
  • Communicate the client fee arrangements and billing requirements to appropriate Firm teams and personnel effectively.
  • Conduct root cause analyses to identify opportunities for process improvements and training.
  • Assist with data clean up from the Elite to Aderant conversion to enhance Aderant functionality.
  • Maintain status reports for rejected invoices due to rate errors for the billing and e-billing teams.

Requirements

  • Associates degree required; Bachelor’s degree preferred.
  • Previous law firm or professional services billing experience required; a minimum of 5 years of experience is strongly preferred.
  • Experience with Elite (Enterprise or 3E) or Aderant Expert is required.
  • Familiarity with various e-billing software vendors, such as Serengeti, Collaborati, Passport, BillingPoint, CounselLink, e-Billing Hub or BillBlast is a plus.


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