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System Dispatch Coordinator

3 months ago


Greenwood, United States Delaware Electric Cooperative Full time
Job DescriptionJob Description

SYSTEM DISPATCH COORDINATOR

Delaware Electric Cooperative of Greenwood, DE is looking to hire a full-time System Dispatch Coordinator (10-hour shifts). Do you have experience in customer service and/or dispatching? Would you like to be part of a company that takes care of its employees and works hard to serve its community? If so, please read on

This position earns competitive pay. We also offer exceptional benefits, including medical, a 401(k) plan with company match, and PTO. If this sounds like the right opportunity for you, apply today


ABOUT DELAWARE ELECTRIC COOPERATIVE

Formed in 1936 by a group of farmers in southern Delaware, our not-for-profit, member-owned cooperative serves more than 116,000 homes, farms, and businesses. We provide power from a variety of sources, including coal, nuclear, natural gas, landfill gas, wind, and solar. Our goal is to always do what is right for our members. We are committed to providing safe, reliable, and competitively priced energy services and empowering our members to improve their quality of life.

We are proud to have been named one of Delaware's top workplaces Our incredible and hardworking team is dedicated to serving our community with their various expertise. We value our employees and offer competitive pay and exceptional benefits.

QUALIFICATIONS FOR A SYSTEM DISPATCH COORDINATOR

  • A high school diploma
  • A minimum five (5) years' experience in Customer Service or related utility company.
  • Must have a working knowledge of typing and filing concepts, software systems, telephone, radio, communication, and computer skills are essential.
  • Must understand electrical operations, materials, equipment and work responsibilities of Delaware Electric Cooperative are helpful.
  • Must currently hold a valid Driver's License recognized by the State of Delaware

Job duties include communicating between the Cooperative and its Members/Owners. Responding to member/owner complaints and concerns. Monitoring operational equipment during each shift, communicating with all personnel relating to outages reported by phone, and other outage monitoring system and alarm devices.

Communicates and monitors radio communications in order to ensure safety and a smooth and efficient flow of work with the crews. Prioritizes and assigns jobs to crews as required. Monitors SCADA and Load Management and reports alarms to proper personnel. Understands and operates two-way radio, read system maps and diagrams, and communicates information to field personnel.

READY TO JOIN OUR TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

Location: 19950


No Phone Calls Please



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