Parking Enforcement Florence Regional Airport

1 month ago

Florence, United States Reimagined Parking Full time
Job DescriptionJob DescriptionDescriptionThe Parking Enforcement Officer monitors the property for any suspicious activities and report to onsite security if appropriate ensures the safe and efficient. The Parking Enforcement Officer will answer all pertinent questions related to the parking facility itself or the surrounding area. Also, will assist customers with issues related to mobile phones and pay by phone app.  The Parking Enforcement Officer will work closely with fellow team members, to ensure that quality and safety standards are met at all times as well as adhering to state and local laws. If you enjoy working in a high energy, challenging environment, then this job is for you

PHYSICAL DEMANDS:

  • Able to walk, stand for up to 4 hours
  • Able to bend, crouch, reach

WORKING CONDITIONS:

  • Work is performed outdoors for extended periods of time including up to the entire duration of shift.
  • Employees are subject to environmental conditions including extreme heat and cold weather.
  • Protection from weather conditions may be provided, but not necessarily from temperature changes.


Key Responsibilities
  • Deliver exceptional customer service experience, especially in difficult situations.
  • Remain calm and professional even when dealing with challenging customers
  • Issue fee notices to vehicles not in compliance with parking policy and procedure.
  • Follow up with management on any potential customer service issues.
  • Assist merchants with issues related to parking validation system
  • Assist customers with proper use of pay stations and perform minor maintenance as needed.

Skills, Knowledge and Expertise
  • Prefer high school diploma or equivalent.
  • Experienced with Microsoft Windows PCs and related applications (Word / Excel / Access / Outlook)
  • Comfortable with devices running both Android and Apple Operating Systems
  • Excellent verbal and written communication skills


Benefits
  • (Full-Time Employee Only)
    Medical
    Dental
    Vision
    Life and Disability 
    401K
    Paid Time Off (PTO)

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