Product Specialist

1 week ago


Morton Grove, United States Audi Morton Grove Full time
Job DescriptionJob Description

Audi Morton Grove - Morton Grove, IL.

JOIN OUR TEAM We are seeking highly motivated, goal driven , individuals to add to the Team. Unlimited growth potential Candidates must have strong customer service skills, multi-task in a fast paced environment, and go above and beyond for the overall client experience.

Responsibilities:

  • Effectively communicate with clients via phone, text, and email
  • Provide basic product knowledge with objective of setting up an appointment for showroom visit
  • Effectively address and notate customers' questions and concerns by obtaining proper information about their purchase preference
  • Identify vehicle needs and wants, reasons for new vehicle.
  • Staying updated on current manufacturer incentives, dealership specials, new and pre-owned inventory, email campaigns, dealer website
  • Demonstrate proficiency within the CRM software

Job Requirements:

  • Follow-up with potential clients and retain current clientele, completing daily tasks, meeting and exceeding call volume
  • Strong attention to detail and ability to translate conversation with customers in notation into CRM
  • Having an eagerness to learn and remain in student-mentality
  • Superior phone and communication skills
  • Ability to provide exceptional customer service
  • Professional appearance
  • Strongly goal-oriented
  • Meet and exceed daily expectations
  • Experience with VinSolutions (CRM) preferred
  • Bilingual preferred but not required


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