Program Manager, ConnectALL

3 weeks ago

New York, United States Empire State Full time
Job DescriptionJob Description


*Applicants MUST submit a cover letter with resume to be considered.

*Position expected to work onsite and hybrid consistent with New York State.

BASIC FUNCTION:

Reporting to the Assistant Vice President, Grant & Program Management of ConnectALL, the Program Managers will be responsible for managing grants, ensuring that broadband deployment projects are constructed on time and within the scope of grant award, as well as serving as the primary point of contact for grantees. Program Managers will be responsible for managing, tracking, and reporting on program progress and outcomes. Program Managers will have day to day oversight of grants that fall within any one of these signature programs but may also support management of projects funded through other ConnectALL programs.


WORK PERFORMED:

Success in this role will require superior skills implementing complex programs in a fast-paced, outcomes-oriented environment. With support from executive leadership, Program Managers will be responsible for managing the grant application and award processes and will continue to serve as the relationship manager with grantees with responsibility for overseeing the grants until broadband projects are completed. A successful candidate will demonstrate the ability to manage complex projects and processes under tight timelines and have a keen sense of when to pull in appropriate resources to keep projects on track. They must be able to manage multiple projects and detail-oriented workflows while also maintaining oversight of the program's overall progress. Program managers will be required to track and report on the status of individual broadband project builds funded through grant awards as well as report on these projects in the aggregate level to demonstrate programmatic progress.

Program Managers will:

  • Under the guidance of executive leadership, implement ConnectALL grant programs, including managing the grant application and award processes and stewarding the grant through project completion and grant close-out
  • Assist grantees with the application and award processes
  • Serve as the main point of contact for grantees and trouble shoot issues related to deployment of broadband infrastructure
  • Design and manage reports on program implementation and drive toward successful outcomes
  • Provide inputs to the program budget, including support forecasting grant payout
  • Implement appropriate control processes for applications and throughout the entire grant life cycle
  • Effectively and tactfully communicate with stakeholders
  • Advise on and manage the resources provided to implement the program
  • Manage risks and take corrective measures including informing executive leadership of issues
  • Coordinate with internal ESD departments, including Loans and Grants, Legal, and Budget to administer grants throughout their life cycle

MINIMUM REQUIREMENTS:

Education Level Required: Bachelor’s Degree or equivalent work experience managing complex Programs.

Relevant Experience Required:

  • 4 plus years of experience as a Program Manager leading large-scale programs or other managerial position responsible for delivering complex projects
  • Thorough understanding of project/program management techniques and methods, including managing and communicating with diverse stakeholders
  • The ability to work in the details of administering a program without losing sight of the bigger strategic picture
  • Strong written and verbal communication skills and experience managing sensitive relationships with diplomacy and discretion

Knowledge Required:

  • Excellent problem-solving skills to troubleshoot unexpected challenges
  • Outstanding leadership and organizational skills
  • Excellent knowledge of MS Office; experience using grant application software or other CRM systems preferred
  • Strong interest in broadband access and a passion for closing the digital divide
  • Experience delivering complex projects or programs with multiple stakeholders or in the delivery of broadband / internet access and/or interactions with ISP’s/Service Providers/ or other utilities
  • Eagerness to build a program that will provide a critical service to New Yorkers across the state

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