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Implementation Supervisor II

4 months ago

Louisville, United States Hawkfinds LLC Full time
Job DescriptionJob DescriptionJob Summary
  • The Implementation Supervisor II supports mid to large scale projects for Helix Migration consisting of single/multi-site implementations with multiple products and services.&
  • This position analyzes customer solutions/migrations and actively participates in successful solution migrations while meeting the needs of customers and the company.&
  • This position is involved in implementation model development for each project (e.g., deployment and plan definition, scheduling of implementation phases, communication, user acceptance training, project management, reporting, etc.).&
  • The Migration PM Supervisor manages cross functional implementation teams and provides ongoing analysis of implementation projects, plans, templates, outcomes, lessons learned, and post-implementation audits, client communications, weekly reporting. The Implementation Supervisor II will need to travel to domestic locations to support account migrations.&
  • Note travel may extend beyond domestic and will be assessed on individual basis.&
  • Other Duties: (1) Hold meetings to review project status and follow up on action items, (2) Work with Program Manager, (3) Attends daily status meetings using Zoom, (4) Use project management tools to track project success.
Must Have
  • Strong understanding and application of project management methodologies, tools, and best practices to successfully oversee mid to large-scale migration projects.
  • Ability to effectively manage multiple workstreams and projects concurrently while prioritizing tasks to ensure timely and successful delivery.
  • Understanding of the technical aspects related to migrations, software implementations, or IT services. Proficiency in discussing technical requirements and their alignment with project goals.
Additional InformationTravel maybe required within US and potentially Canada. Weekend support for go-lives will be required.