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Outside Sales Lead Coordinator

4 months ago

Marietta, United States All 4 Seasons Garage Full time
Job DescriptionJob Description

Are you prepared to dazzle as the newest addition to All Four Seasons Garage Customer Service and Sales teams? Step into a vibrant atmosphere where we pulsate with energy, serving as the core of our operation. We're scouting for an individual with unparalleled customer service and sales prowess and exceptional multitasking skills.

All Four Seasons Garage is your company for new garage doors, replacement and installation throughout metro Atlanta. This year, we’re thrilled to celebrate our 25th anniversary of dedicated service since our inception in 1999 Our team’s 250 collective years of experience have you covered As a family-owned business, we strive to be a name that you can trust by treating your family like our own. You can count on us for urgent emergency repairs, timeliness, courtesy and done-right-the-first-time quality.

We are looking for an Outside Sales Lead Coordinator to work in local Big Box Retail locations and be responsible for leading the pipeline of potential customers of garage door installations and service needs. Service areas will include Duluth, Perimeter, Brookhaven, Dallas, Stockbridge, Cumming, Alpharetta, Town Center, Woodstock, The Office

This position requires a flexible schedule with some weekend work and requires travel 40-80% of the time depending on seasons. When not travelling, the candidate will be required to work from the office located in Marietta, GA supporting the CS and Sales teams.

Responsibilities

  • A sales-driven, goal-oriented, self-motivated personality and a positive attitude.
  • Generate new leads and follow up with potential leads.
  • Meet with customers onsite to provide them with product information and project plans.
  • Clearly communicate with technicians and other team members regarding upcoming and ongoing installation/service jobs.
  • Provide customers/contractors with the appropriate forms and documents to prepare for installation.
  • Act as liaison between customer and technicians as needed.
  • Attend Home shows, networking events, and other company events as needed.
  • Execute sales efforts in an ethical and professional manner, assuring favorable impression of self and the company.
  • Close and grow sales through professional communication with existing and prospective customers. Identify opportunities where we can make conversions and take orders.
  • Effectively present our products and services and can overcome barriers to close the sale by clearly communicating the features, benefits, and value of our products, services, and company.
  • Manage and interpret customer requirements – speaking with customers to understand, anticipate and meet their needs. Assists customers with problem solving, product selection and pricing – as well as any point-of-sale materials.
  • Attend customer functions including (but not limited to) trade shows, contractor events, and Parade homes.
  • Maintain knowledge of industry and competitor products. Identify and report on competitor strategies, products, and trends.
  • Manage large amounts of inbound and outbound calls in a timely manner while utilizing scripts to handle difficult customer situations
  • Communicate with customers through various channels such as email and chat
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Maintain records of customer interaction, transactions, comments, complaints
  • Perform other duties as assigned

Skills/Qualifications:

  • 1 year previous experience in a customer service and/or sales role
  • Willingness/ability to engage with customers within an in-store setting.
  • Strong verbal communication skills along with active listening
  • Ability to maintain a positive, empathetic and professional attitude toward customers and employees at all times
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Willingness/ability to work evenings, weekends and some holidays.
  • High school degree

What we have to offer you

  • Competitive hourly pay with incentives and mileage reimbursement for travel
  • Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
  • Employee Discount
  • Employee Referral
  • You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
  • Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Guild may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.