Medical Assistant
4 months ago
Position Summary:
The Medical Assistant is responsible for understanding the use of and maintenance of medical equipment, medications, and electronic health records. They assist health care providers with routine medical procedures. They assist in delivery of primary care in an ambulatory setting with emphasis on prevention and health maintenance. The Medical Assistant functions in accordance with established policies and procedures within their scope of practice. This position reports to the Clinical Manager, Medical Provider, and the Medical Director.
Duties and Responsibilities
- Interview patients to obtain medical information
- Perform general office duties to including answering telephones and data entry
- Process refill requests
- Obtain patient screenings prior to annual wellness exams
- Manage Epic medical assistant inboxes including telephone calls, refills, prescription responses and result notes
- Stock exam rooms
- Perform other duties as assigned
Minimum Qualifications
- Possess excellent communication skills in person, on the phone, and in written communications
- Ability to learn quickly and be flexible in a rapidly growing and changing work environment
- Strong attention to detail
- Fosters and develops a collaborative team environment
- Exceptional customer service skills
- Good organizational skills with the ability to handle numerous details at once
- Capable of working independently and exercising good judgment in a variety of situations
- The ability to maintain confidentiality in business, personal and medical information
- Excellent listening skills
- Willingness to take initiative
Preferred Qualifications
- Intermediate level computer skills and ability to use Microsoft Windows, Explorer, Word and Excel
- Graduated from an accredited MA program and/or two years clinical experience
Physical Demands
- Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively on the telephone and in person
- Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to assess the patients, comprehend written medical charts, medical information, work instructions, and to review, evaluate and prepare a variety of written documents and materials.
- Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to assess patients, use medical equipment, operate computer equipment and other office equipment.
- Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in a medical and office environment.
- Sufficient personal and physical capabilities, with or without reasonable accommodation, which permits the employee to make presentations to large and small groups.
- Must be able to occasionally lift up to 30 pounds
Additional Requirements
- Submit to and pass a drug test
- Successfully complete a criminal background check
Working Conditions:
There may be exposure to airborne and blood-bourne pathogens, and hazardous materials. This position is not eligible to be a telecommute postition.
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