Case Manager- FMLA Claims 10035

3 weeks ago

Fort Worth, United States ICSI. Full time
Job DescriptionJob DescriptionPosition: Case Manager – Absence and Return
Position Type: Contract- to possible direct hire
Position Location: Ft. Worth, TX

Description:
Why you'll love this job
This job is a member of the Absence and Return Team within the People/HR Division.
Responsible for providing total leave claim management from intake to closure focusing on a holistic employee/employer approach inclusive of American’s employee safety, non-occupational programs, reduction in lost time and proactive return-to-work strategies.

What you'll do:
  • Establish FMLA claims, tracks and codes documentation in accordance with internal workflow processes
  • Analyze FMLA claims to determine eligibility, entitlement and the certification is in compliance with federal/state regulations and company policy
  • Communicate clearly and concisely with employees about case decisions and on-going expectations
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
  • Bachelor’s degree in relevant field or equivalent experience/training
  • Two years disability management and/or FMLA administration experience preferred
  • Preferred Qualifications- Education & Prior Job Experience
  • Knowledge of State and City Ordinance mandated leave plans desirable
  • Be nimble and willing to take on new and additional projects as team dynamics and workload as needed
  • Perform other duties as assigned or required
  • Familiar with timekeeping systems and payroll cycles
Skills, Licenses & Certifications:
  • Ability to oversee multiple employee cases in a fast-paced, dynamic work environment
  • Ability to be organized, detail oriented and excellent time management skills is essential
  • Skills in critical thinking will be necessary to assist employees in finding leave solutions while balancing business needs
  • Establish strong collaborative working relationships to build trust with business units, People Business Partners (PBP), union representatives and internal leave/lost time subject-matter-experts
  • Ability to work in a team environment
  • Ability to exhibit a strong sense of respect and confidentiality involving fellow employees' absences
  • Ability to easily adapt to new technology and changes in internal processes

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