Case Manager

2 weeks ago


Fort Worth, United States Net2Source Inc. Full time

Job title : Case Manager ,Absence & Return

Duration: 03 months

Location: Fort Worth TX USA 76155

Job Description:



Why you'll love this job

  • This job is a member of the Absence and Return Team within the People/HR Division.
  • Responsible for providing total leave claim management from intake to closure focusing on a holistic employee/employer approach inclusive of American’s employee safety, non-occupational programs, reduction in lost time and proactive return-to-work strategies.
  • What you'll do
  • Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes
  • Analyzes FMLA claims to determine eligibility, entitlement and the certification is in compliance with federal/state regulations and company policy
  • Communicates clearly and concisely with employees about case decisions and on-going expectations
  • All you'll need for success
  • Minimum Qualifications- Education & Prior Job Experience
  • Bachelor’s degree in relevant field or equivalent experience/training
  • Two years disability management and/or FMLA administration experience preferred
  • Qualifications- Education & Prior Job Experience
  • Knowledge of State and City Ordinance mandated leave plans desirable
  • Be nimble and willing to take on new and additional projects as team dynamics and work load as needed
  • Perform other duties as assigned or required
  • Familiar with timekeeping systems and payroll cycles
  • Licenses & Certifications
  • Ability to oversee multiple employee cases in a fast-paced, dynamic work environment
  • Ability to be organized, detail oriented and excellent time management skills is essential
  • Skills in critical thinking will be necessary to assist employees in finding leave solutions while balancing business need
  • Establish strong collaborative working relationships to build trust with business units, People Business Partners (PBP), union representatives and internal leave/lost time subject-matter-experts
  • Ability to work in a team environment
  • Ability to exhibit a strong sense of respect and confidentiality involving fellow employee’s absences
  • Ability to easily adapt to new technology and changes in internal processe
  • Bilingual is HIGHLY preferred and preferably someone from the medical field who is knowledgeable in the FMLA space. Interviews will be 1 round onsite. Top 3 Skillsets: Excel, Powerpoint, Written & Verbal communication.



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