Helpdesk Technician

Job DescriptionJob DescriptionHelpdesk TechnicianPay Rate: $15 an hour to startLocation: Elizabethtown, KYHours: 8:00 am – 5:00 pm, Monday – Friday for training Work for a local telecommunications company that has been servicing Hardin County and surrounding counties for more than 3 decades. This company is seeking Helpdesk Technicians for their Customer Service Department. Apply todayHelpdesk Technician Benefits and Perks:

• Temp-to-hire opportunity with potential for career growth and stability
• Weekly pay
• On-site position located in the Elizabethtown area
• Business casual office environment
• Variety of schedules available after 5 – 6 weeks of training
• Join a working family that aims to help the community
• Medical, dental, and vision insurance, as well as a 401K plan

Helpdesk Technician Responsibilities:

• Talking with customers, with patience and compassion, regarding technical issues
• Tracking and routing problems, requests, and documenting resolutions
• Stay current with system information, changes, and updates

Helpdesk Technician Qualifications:

• High school diploma or GED
• Professional phone etiquette skills
• Willingness to be trained for a long-term career
• Basic PC and internet knowledge, as well as data entry skills
• Prior experience in a Helpdesk role is a plus
• Able to work 1st shift hours for training, and then 2nd shift hours afterwards, including some weekends
• Must be able to pass a pre-employment screening

Your New Organization: Join a team that values all employees and provides competitive compensation. Enjoy health, vision, and dental insurance plans. TRN fosters internal growth, has a great culture, and is dedicated to a fantastic mission.How to Apply: Submit your application for consideration for this and other positions with The Reserves Network. Gain exclusive access to our mobile app for job notifications.Your Career Partner: The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field.The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

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