Operations Manager
3 weeks ago
Verst Logistics
Operations Manager
Baraboo, WI
Position Summary:
Manages all aspects of warehouse operations including office, shipping & receiving, customer relations, quality, sanitations, asset utilization and security.
Duties and Responsibilities:
Essential Functions:
- Directs warehouse management team to achieve prescribed operational objectives and ensures timelines are met with the highest regard for quality, safety, inventory control and customer satisfaction.
- Establishes Standard Operating Procedures (SOP) for all production functions to ensure the consistent application of principles by associates.
- Renew and approve controllable costs in accordance with budgeted parameters for the department, and reviews the monthly P&L for variances from budget.
- Participates in budget preparation and revenue/account analyses and ensures the accurate preparation and timely distribution of reports to the VP Warehousing on a timely basis.
- Develops and maintains a productive work team through proper application of management skills in the hiring, coaching, training, and disciplinary action processes.
- Tracks and provides appropriate disciplinary action and motivational techniques to employees on a timely basis.
- Develops, implements and directs programs and training to ensure the safety of all personnel, equipment and property and enforces safety rules and guidelines.
- Enforces and ensures compliance with company policies and procedures and federal, state and local regulations.
- Establishes and maintains a professional and courteous relationship with all customers.
- Assists in ensuring the security of the facility and its employees, contents and surroundings.
- Implements continuous improvements in processes.
- Assist in the movement of the workforce.
Marginal Functions:
- Visits customer sites as needed to ensure overall customer satisfaction.
- Represents the company at business and industry events as needed.
Job Specifications:
- 1. High school diploma or equivalent; Bachelor’s degree in Business or equivalent work related experience preferred.
- 2. Minimum of 8 years prior experience in a warehouse environment.
- 3. Minimum of 5 years prior supervisory experience with emphasis on leadership, supervision, motivation, communication and planning.
- 4. Minimum of 3 years prior experience in P&L reviews
- 5. Broad knowledge of warehousing operations.
- 6. Intermediate computer skills using Microsoft Office and software applications
- 7. Excellent leadership, interpersonal and communication skills, written and verbal.
- 8. Ability to prioritize, organize and handle multiple tasks in a fast pace environment.
- 9. Ability to work efficiently with a professional, customer friendly attitude.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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