Area Manager

2 weeks ago


Boston, United States Connect Solutions Full time
Job DescriptionJob DescriptionPosition Overview: Earle III Building Maintence Inc Greenly Pro is currently seeking an experienced and motivated Area Manager to oversee our janitorial operations in the Boston area]. The Area Manager will manage a janitorial staff team, ensure quality service delivery, and maintain client satisfaction. The ideal candidate will have a strong background in janitorial management, excellent leadership skills, and a passion for customer service.

OVERVIEW
As an Area Manager, you will have responsibility for overseeing the operational aspects and the continued profitability of multiple accounts.
JOB DUTIES
  • Participates in budget preparation
  • Responsible for resource planning proper scheduling, equipment, supplies
  • Responsible for supporting selection, development, and retention of employees
  • Determine, approve and monitor staffing levels of each property
  • Provide constructive feedback to staff on a continuous basis at each account
  • Minimize staff turnover at each client site by communicating and overseeing training programs and by serving as a key employee relations point of contact
  • Conduct on-site inspections and ensure each property is consistently maintained
  • Escalate client complaints and resolve issues in a timely and professional manner
  • Review weekly site budget performance and enforce recommendations for improvement
  • Solicits new business and provides quotes for services
  • Infuse the team with a commitment to safety by practicing safe work habits
  • Operate with a high level of integrity in all interactions with clients and team members
  • Monitor and ensure site contractual obligations are being met
  • Ability to read, write, and perform advanced math.
  • Ability to communicate effectively both written and orally in English, Spanish, and Portuguese.
Schedule:
  • 10-hour shift
  • 8-hour shift
Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)
Work Location: Multiple Locations
 
REQUIREMENTS
  • Property management/janitorial experience in a leadership role in a janitorial services, property management, or hospitality/housekeeping services company
  • Excellent interpersonal and communication skills
  • Thorough knowledge of all Microsoft Office applications and mobility devices.
  • Flexibility to respond to customer needs during non-business hours
  • Schedules may be 3:00pm – 11:00pm or 7:00am to 4:00pm, flexible hours
  • Strong organizational skills, ability to work independently and sometimes under pressure.
  • Ability to work independently and as a productive member of a team, and under pressure
  • Valid Driver's License
  • Languages: English and Portuguese (fluent) and Spanish.
  • Authorized to work in the United States

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