Technical Writer

C Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote monitoring and management of complex multi-vendor environments. Site Portal®, a customizable Web-based software, was engineered by C Squared Systems to remotely monitor and manage these complex multi-vendor environments.

Since 1999, C Squared Systems has executed turnkey in-building wireless solutions using state-of-the-art analysis tools to deliver RF solutions that exceed project scope and customer expectations. Our experience, technical expertise, and diverse projects in the wireless realm have allowed C Squared Systems to continually evolve as new technologies are developed and the demands of our customers change.

Technical Writer

Location: Auburn, NH

The Technical Writer role will write, publish and distribute technical documents, including user manuals, workbooks, reference guides, release notes, interface documents and service bulletins for software applications/hardware. Maintain Documentation standards and follow processes throughout the software development life cycle.

• Maintain a record of all corrections and revisions to documentation
• Collaborate and confer with stakeholders to document subject material and technical specifications
• Edit documentation immediately preceding delivery
• Research, propose and implement customer-specific documentation solutions
• Initiate improvements in documentation
• Display consistent and advanced time-management ability
• Comply with and improve upon document control management processes
• Standardize organizational documentation
• Monitor user feedback and implement improvements
• Develop, gather, and disseminate technical information
• Manage multiple projects with revolving deadlines
• Meet all related release and documentation deadlines
• May be required to perform other duties as requested, directed or assigned

• Ability to comprehend, assimilate and document numerous software applications, hardware functionality and software/hardware integration independently
• Excellent writing skills
• Ability to utilize multiple desktop publishing and video/still-image editing programs
• Proficient with RoboHelp software
• Ability to edit, proofread and implement in-line changes
• Advanced understanding of technical writing conventions
• Ability to comprehend and clearly communicate complex technical data
• Advanced documentation layout and formatting skills
• Highly motivated, independent individual

• Bachelor's degree or equivalent work experience
• 2-4 years of full-time work experience directly related to developing technical and/or software product information