Gift Shop Attendant

2 months ago


Long Branch, United States Ocean Place Resort & Spa Full time
Job DescriptionJob Description

**Job Title: Gift Shop Sales Associate**

**Location:** Long Branch 

**Reports to:** Front Office Manager

**Job Overview:**
We are seeking a friendly and customer-oriented Sales Associate to join our gift shop team. The Sales Associate will be responsible for assisting customers, maintaining a clean and organized sales floor, and maximizing sales opportunities through excellent customer service and product knowledge.

**Responsibilities:**
- Greet customers warmly and assist them in finding products that meet their needs.
- Provide accurate information about products, including pricing, features, and benefits.
- Handle cash and credit transactions accurately and responsibly, following company procedures.
- Maintain the cleanliness and visual appeal of the sales floor, including shelves, displays, and product racks.
- Stock shelves and replenish merchandise as needed.
- Monitor inventory levels and notify management of low stock or popular items.
- Assist with receiving and processing shipments of merchandise.
- Ensure compliance with company policies and procedures regarding sales, safety, and customer service.
- Handle customer inquiries, concerns, and complaints professionally and efficiently.
- Upsell and cross-sell products to increase average transaction value.
- Participate in store events and promotions as needed.

**Requirements:**
- Previous retail or customer service experience preferred.
- Strong interpersonal and communication skills.
- Ability to work effectively in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Ability to stand, walk, lift, and bend for extended periods.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- High school diploma or equivalent.

**Benefits:**
- Free Meal per shift 

  • Employee discounts 

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