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Benefits Specialist
3 months ago
Our growing insurance team is in need of a bilingual English/Spanish, positive, organized benefits specialist. You’ll take phone calls, respond to emails, and work with insurance carriers and clients directly to help prepare new proposals and support the claims needs of clients. This role is great for a detail-oriented problem-solver. If you have superb organizational skills and love talking to people, this could be the place for you. Start your application today
Compensation:$50,000
Responsibilities:- Work with online enrollment systems to verify that employee enrollments and terminations are properly processed (ADP, Employee Navigator, Selerix).
- Must be bilingual in English and Spanish.
- Ensure customer satisfaction by promptly answering phone calls and emails, and directing specific inquiries to the appropriate department.
- Input current customer information into the database regularly to ensure it is readily available.
- Support sales by preparing proposals and ordering RFPs from carriers.
- Proficient in Excel for creating proposals and managing census data for use in enrollment systems and with carriers.
- Support claims and billing issues on behalf of company clients and their employees.
- Proven problem-solving skills with a history of superb organizational and communication skills, both written and verbal.
- Solid computer skills, including basic word processing and advanced Microsoft Excel.
- Experience with data entry assignments.
- 2+ years of work experience in administrative support, customer service, or the insurance industry is preferred.
- High school diploma or GED is required; some college experience is preferred.
- Insurance License 2-15 is a plus.
Providing Custom Benefits and Financial Strategies for Your Business, Family, and Legacy Since 2003. Our offices are conveniently located by the Sawgrass Mills Mall right off the Sawgrass Expressway and Sunrise Blvd.