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Janitorial Quality Assurance Assistant Manager

3 months ago

West Valley City, United States ServiceMaster of Salt Lake City Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Our essential team members enjoy:
  • Competitive Pay*Flexible Schedules
  • Career Path Opportunities
  • Paid Training
For more than 60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients.

Job Position Description:
This position is responsible for creating cleaner, healthier environments for our customers by performing the following essential duties and responsibilities. Other duties may be Assigned:
Stay updated on processes, supplies and equipment
Training new employees
Routine quality checks to ensure ours & client standards are being met
Providing coaching & retraining for any employee who needs further guidance
Ensure employee success during a PIP (Performance Improvement Plan)
Getting supplies to accounts for employees
Regular positive communication with customers and employees
Covering shifts for employees who are absent
The ability to do project work individually when necessary
Taking the lead in project work when necessary
Communicating with employees to staff project work
Creating order lists for upper management
Keeping track of & updating inventory
Helping create new documentation as requested
Creating task sheets for new accounts
Updating existing documentation as needed
Helping maintain organization in the office and supply areas
Updating time keeping system for employees & building schedules
Bi-weekly time keeping system audits for payroll
Daily check-ins via phone call with your direct supervisor
Quarterly self performance review (KPI)
Routine closet audits for our janitorial accounts
Working with management monthly to ensure employee production hours are within standards

Physical Demands and Qualifications:
  • Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching
  • Must be able to lift and/or carry up to 25lbs.
  • Must have an eye for detail
  • Speaking Spanish is a plus but not required
  • 1-2 years experience as a custodian, janitor, or housekeeper a plus but not required
  • Will provide on the job training to those with strong work ethic and willingness to learn.
  • The ability to be flexible and work at a fast pace in a multi-tasked job is a must.
  • Contribute to the overall team effort including being in uniform, dependable and on time

Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.
We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.